Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My tariff

When does my contract expire

Resolved! Can you keep your mobile number when moving from Vodafone to 02 PAYG?

As above

Resolved! Transfer from Business to Personal

Hi, Got a user who has left the company and wants to take the number with them. We have the transfer forms filled out and accept the costs that comes with it. The user has also set up a new account in store ready for the number to transfer over to. H...

Resolved! Your card number does not match the card type selected.

Tried to top up online but it keeps telling me Your card number does not match the card type selected.Rang customer support and he tells me he is unable to help me but I can top up by phone. Well thanks but I top up 3 mobiles from my account for the ...

Resolved! Early Cancellation?

Hi, My contract is due for renewal/upgrade in September, but I'm pretty keen on starting my "new" contract now, with a new phone and same number. I was wondering if that is at all possible and if O2 does deals for customer who wants to do this. I'm c...

Resolved! How do I add a pay as you go phone to my existing pay monthly account?

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Resolved! Business Contract

Hello, I need some help, last September i buy O2 Sim with Top-up. In October i went to a Leamington Spa O2 Store and asked the staff for a pay monthly contract, beacause with top-up internet was very expensive. But, i don't know why the staff give me...

Resolved! mms Nokia 620

Got new phone, got text saying they can't send me info. Been online, phone isn't on system, did a live chat with O2 person, got sent a email, typed it all in... internet seems to work now, but still can't seem to send or receive picture texts

Resolved! Abroad tariffs

I have the pay monthly 12 month simplicity contract with 500 o2 to o2 mins and 300 anytime any network mins with unlimited texts. My Boyfriend is also with o2 and is currently in Rome, Italy. I would like to know how much is it to send texts & calls ...

Resolved! i added bb roaming bolt on not working yet?

i added the bb roaming bolt on to my daughters phone shes had a text saying the £5 has been taken and its active but her bbm is still not working how long will it take to work?

O2

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