Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Reducing my tariff mean higher prices!?

My contract: £15.99pm - O2 200mins, unlimited text, no data, 24 month Bonus I've been on my contract for 12 months now and I want to reduce my tariff which I was under the belief I was entitled to. I've spoken over chat and the cheapest tariff I can ...

Resolved! Pay & Go go go not working

Hi all With good faith I decided to switch from Vodafone to O2 because of the very appealing "Pay & Go Go Go" tariff. My SIM cards arrived and I faithfully followed the instructions: 1) Pop out the right sim and put it in your phone. DONE2) Top up - ...

Resolved! Annoying Calls / Texts

Hi, I'm getting some calls / texts from someone I used to be good friends with and its getting to the point now where its 3 or 4 messages an hour and several calls a day - quite annoying but I'm beginning to go a bit crazy now. I've heard O2 will cha...

Resolved! No email for customer support

I find it strange that there is no email address for o2 customer support

Resolved! Mobile Bill

Am I doing something wrong?! I've been trying to view my bill on this site but not able to. When I click on the 'view my bill' link, it takes me to 'My Account Summary' page but there is no bill to view! Can someone help me please

Resolved! account overpay / bill refund not received yet

i cancelled my contract in dec at the beginning and was told i will prob get some money back. anyway to my surprise i was billed again in january so i cancelled my DD before they could chargae me. i then spoke to someone online about it and he told m...

Resolved! Help with data please??!!

I have had my current iPhone 4s on an O2 Unlimited+ 24 months contract since April 2012. Previously, I have only ever had a maximum of 750MB data allowance per month and never had any issues with running out or going over. On this contract, my data a...

Resolved! DECLINED BY 02

Has anybody been declined by o2 even though they thought their credit score was great?Any problems finding out why you have been declined? I would like to hear peoples thoughts on this

Resolved! Monthly Bill Payments

Does anyone know how to go about changing your payment day for monthly bill? Many thanks.

Resolved! losing signal

for a couple weeks ,everytime i make a call it either crackles or keeps cutting off, have even replaced one phone due to it, even happens on new phone...checked website no problems in my area, used to have graet signall, its driving me mad.....

O2

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