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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

o2 mucked up

Thanks a lot I have nearly £10 on my phone and you have gave it away to someone else. O2 must be extra careful when replacing sim cards. Great. I am really annoyed with your services. I hope I have a great deal when I complain big time in the shop.

Resolved! Sick of text messages from O2

Hi, how the heck do I get O2 to stop sending me several texts a day with 'information' I don't give a stuff about? I already phoned the number to specify I don't want to subscribe to any marketing information, I texted STOP to 81145 and 20502.For exa...

new phone as a present - sim swop - same number

Hi, Want to buy a new phone for my mum-in-law, want to keep her phone number. Having problem getting her original SSN. Also the new phone takes a micro Sim. How can I get a micro Sim with her number on it? Oh she is on PAYG.:smileyhappy:

Resolved! SPAM TEXT AND CALLS

More info (Highlight to read) ANYONE GETTING LOADS OF CALLS AND TEXT FROM UNSOLICITED NUMBERS? Most are about PPI/Loans/pension. Informed O2 customer services and sent back STOP/END. Feel like saying fudge off but still they come. Business phone so n...

Resolved! Pay & Go Go Go Top Up

I have choosen Pay and go go go monthly package. I want to know do I have to top up every single month and can I top up a lump sum so that I know I have money in my balance for taking out every month.

Resolved! Simply cant speak to anyone!!

Anyone got any tips for me, for the last 2 weeks been trying to speak with an 02 operative and am always being on hold for an hour then having to give up, not only that but the Chat never seems to be working either.... Very frustrating!

Resolved! O2 Travel

Hello everyone, I know this must sound like a few stupid questions all rolled into one BUT, with O2 travel does it cost 50p a minute to ring the UK from the EU, or is that just an overall network charge. I am on contract with unlimited texts and 600 ...

Resolved! Fault with site. Wont let me pay my bill.

Everytime I click on to 'My O2' then 'View/Pay Bill' this message keeps coming up: My O2 section of the o2.co.uk site is not accessibleWe're sorry, and application error has occured. Please try again later. This is the first time I have used a pay mo...

Resolved! replacement contract sim will not activate

i got a replacement contract ssim yesterday and it doesnt seem to work iv tried doing that sim swap and still no joy any ideas people

Resolved! I HAVE BEEN RIPPED OFF ON PAY & GO

I recently went abroad and a friend called me from the UK on my O2 to O2 mobile. I was charged £6.06 by O2 for RECEIVING the call. On querying this I am told I made the calls BUT I ONLY RECEIVED the calls & they charge me for this. I asked for the te...

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