Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How long will it take to transfer my number to O2?

I just requested to transfer my number from 3 to O2. The advisor said it should be done by tomorrow, but I wasn't sure if they did this on Sundays. Does anyone know how long it will take? Thanks

Resolved! HELP PLEASE !!

I am now into my 4th year with o2 and available for an upgrade in december 2013. i started my 2nd contract on january 2012. and i had an iphone. a few months ago i dropped it and it no longer worked and my gaurantee did not cover repair. i have never...

Sending texts from UK to abroad?

Hi, I was wondering how much it would cost me to text somebody who is abroad? I am on a pay monthly contract for the iPhone 4s if that makes a difference and I would like to send a text message to somebody in Portugal for the next two weeks. I have s...

Resolved! Just to double check before I submit...

Hi guys So I have been on O2 for years and am happy with phone & contract, but thought I would explore a few options for my upgrade. I am currently on £10.83/month for 300 any-network mins and Unlimited texts. I'm looking at the cashback option for m...

Resolved! Activating second sim problem

I currently have an iPhone with a PAYG sim I just bought a Nexus 7 tablet with 3G capability and order an additional PAYG Sim for it. It has now arrived but I have no idea how to activate it. I can't call 4444 because it doesn't have any phone capabi...

Resolved! Change of email address

I recently changed my email address with you from: [EDIT: Personal Information Removed] to: [EDIT: Personal Information Removed] Unfortunately I was unable to log in to see my bill this month until I entered my old email address. I then went to my de...

Mast has been down for 3 weeks and o2 still havn't updated there service status.

The title says it all really, but I find it very frustrating when I company as big as o2 keep giving there customers the wrong information.There is currently a mast down in my area Bh233eg it can be one of five, after several weeks of calling network...

Resolved! Debit Card Top-ups

Hey hi all,I was just wondering does anyone know how to cancel previous mobile numbers associated with a debit card!as your only allowed 3 (I think!) I cant use my card to top up my husbands phone from my card!Thank you in advance

Resolved! International Favourites Bolt on

Hi Guys, i need some help please.When I try using International Favourites my minutes I get a message on my mobile saying 'all rejected'. On the O2 site, when I then go to 'manage my International Favourites Bolt on', I receive an INCORRECT error mes...

Resolved! Unknown bill, can't solve the problem ... Can't get loan ...

Hello, using O2 broadband and O2 mobile phone by contract both and never missed payments but .... Can't get loan from the bank because I have missing payment from O2 and still current balance: -34£ my credit score is very poor, can you please solve t...

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