What I've used in Pay & Go ?

[Anonymous]

Hi, im using the pay & go, but i cant find in website "my o2" nothing about what I've used. I need to check why my balance get so low or which one of my calls was to high.

[adamtemp64 · Accepted solution]

You cannot see that info on payg.

Several threads about this.

You can only get the information from o2 via a subject access request that costs £10.00

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...)

[Anonymous]

ow, Thank You.

[perksie]

There are a couple of networks that do this, Virgin is one.

[Anonymous]

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@adamtemp64 wrote:

You cannot see that info on payg.

Several threads about this.

You can only get the information from o2 via a subject access request that costs £10.00

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...)

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Or you can call customer services and they can talk you through your recent charges, etc

[Anonymous]

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@Anonymous wrote:

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@adamtemp64 wrote:

You cannot see that info on payg.

Several threads about this.

You can only get the information from o2 via a subject access request that costs £10.00

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=ref(I_want_a_copy_of_the_personal_information_O2_store_on_me)

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Or you can call customer services and they can talk you through your recent charges, etc

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Good to know, thanks