Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Charged for Unsent Messages

Hi people, Today when I checked my bill I saw that I'm charged £1.50 pounds for messages. Interestingly, however, I hadn't sent any message for a couple of weeks. I viewed the details and it turns out that I've sent messages to the number I'm using a...

I am an 02 customer from last 5 years!!

Hello, I am a 02 customer from last 5 years, and I cant believe that when I tried to order a new contract (IPhone 5 16gb 24 months), 02 wanted me to pay a deposit of £150.They said they will refund me after 3 months of paying the bills!! It looks lik...

Resolved! phone signal

need help again, for the last two weeks when we are using our phones the call either keeps off or it is so bad the other person cant hear us, at first we thought one of the phones was broke so got a new one, and its still the same....we used to have ...

Resolved! Getting slightly miffed with O2

I've been with O2 for quite a while now, having held a couple of accounts with them, however I'm getting quite annoyed now to the point that I don't think I'll be renewing come the end of the contract in a couple of months. Last month my bill came to...

Making A Complaint

Not only today. I have been troubling with O2 live chat and in store several time. Once I cancelled 10 days ahead. Then to re joined after 8 days to keep using before the cancellation date end(it suppose to stop on 10th April mid night but since 9th ...

Galaxy S4

Hi I have pre ordered 2 weeks ago but as far haven't receive any dispatch confirmation and status on web is saying order status in progress...Does it mean that I won’t receive it tomorrow

Resolved! switching off o2 voicemail

how do you switch off o2 voicemail i have tried 1760 and ringing up customer services to no avail it's still on and irritating the hell out of me does anybody know an easy way ??

Resolved! Getting a Micro SIM to replace standard SIM still in contract

My wife got a Blackberry 9320 at Christmas on a 24 month contract. However she hates it! My son has recently got a Nokia Lumia 520 and she quite likes that. Therefore can I go and buy her a Pay and Go Lumia 520 and then get o2 to swap her normal SIM ...

Resolved! Reducing my tariff mean higher prices!?

My contract: £15.99pm - O2 200mins, unlimited text, no data, 24 month Bonus I've been on my contract for 12 months now and I want to reduce my tariff which I was under the belief I was entitled to. I've spoken over chat and the cheapest tariff I can ...

Resolved! Pay & Go go go not working

Hi all With good faith I decided to switch from Vodafone to O2 because of the very appealing "Pay & Go Go Go" tariff. My SIM cards arrived and I faithfully followed the instructions: 1) Pop out the right sim and put it in your phone. DONE2) Top up - ...

O2

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