Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How many texts I have sent

I would like to find out how many texts I have sent each month over the past 6 months Is there a way to do this online? Please bear in mind that I am 74 years old Rosa, x

Resolved! Wi FI

Can I get o2 Wi Fi on my home computer. Jasper Gee

Resolved! new samsung s3 activated but no o2 internet connection

My mum just got Samsung s3 I've activated it and unable to get o2 internet connection. Tried alternate APN settings and setting to default no joy. I find it ridiculous that these devices are not straight forward to use straight from the box. Any idea...

Resolved! o2 travel

Can somebody explain what is it O2 Travel?

Resolved! unable to see my bill/account

Hi I've just recently switched from payg to pay monthly and cannot acces my account. every time i've tried in the last week after logging in i get this message My O2 section of the o2.co.uk site is not accessibleWe're sorry, an application error has ...

Resolved! Old Phone Stolen - New Sim Won't Work?

Evening All, First time poster and hope you can help. I lost my phone on Wednesday and immediately rang O2 and they barred my sim card and sent me out a new sim card. They told me I would need to activate it when I got it. The new sim arrived and I u...

Resolved! O2 Nokia Lumia 820 & 4G

I've got a quick question which I hope someone on here can advise me on.Last November, I upgraded my O2 contract to a Nokia Lumia 820, a 4G LTE capable phone. The 4G however has been disabled (understandably) as O2 didn't offer 4G and there was now g...

Resolved! Lower tariff

Is it possible to change my tariff and choose less expensive one? I used to have my tariff for I think £15 a month, then I changed it to £22, because I needed unlimited texts. I'd like to go back to a lower tariff again. Can I do that?

Resolved! Wrong billing? Changed to PAYG from Pay monthly

Hi there, I just got my statement from the bank and there's an O2 bill that I wasn't expecting...so here it goes. on the 20th of February I received my normal bill, and paid it.On the 8th of march, i called CS and asked to switch from Pay monthly to ...

Resolved! £1200 - unauthorised calls - Unsure what to do.

Hi there, Maybe someone can help me out here. My mum travelled to Saudi Arabia for 2 weeks and got back to Heathrow today. She used a Saudi sim in her phone and kept the o2 sim with her. When she got back, she couldn't find the o2 sim. I called o2 to...

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