Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 1 GB data top up this morning - gone by the afternoon?!

Hi I had a text message at 9am today saying that my monthly data allowance had run out. I was surprised but considered it possible. It's never happened before in the last 18 months. I therefore purchased 1 GB for £10 as a one-off top up. I received a...

Resolved! Not getting my free texts

HiI'm being charged for my texts even though I'm supposed to have free UK texts on my pay and go deal.

Resolved! No data connection after being abroad

3 days ago, I returned from a holiday in Italy. When I was there I had data roaming switched off. I only used WiFi, and sent a couple texts.Since I have been home, I've not been able to connect to data. I haven't changed any settings on ny phone, and...

Resolved! Travel

I want to take my phone abroad just to use the camera on it, I'm not interested in people being able to contact me or getting onto the internet. Is there a way to do this without getting charged for anything?

Resolved! Military Discounts

Does anyone have any information about what Military discounts O2 are offering at the moment? Thanks Wobbly

Resolved! End of contract

My 24 month contract ends in September, will it automatically just run out or do I have to specifically cancel it? I don't want to start a new contract

Resolved! gps

Hican anyone tell me if charges are made for using gps based travel maps ie tomtom etc, if my data was switched off and I just had my gps on would I be charged, this applies to using gps maps in Europethanksderek55

Resolved! A complete joke of a mobile service in Inverness DO NOT JOIN 02

I have recently ported my number from Vodafone to OhNo2 and this is probably the biggest mistake I have ever made in trying to look for a better service, because after agreeing to a telesales operator to port my number to 02 I can honestly say this i...

Resolved! 01 Numbers

Would I be charged to call or text 01 numbers despite I am a pay monthly customer? Thank you.

Resolved! Added data bolt on but not working??

Hi all - paid to add on extra data (Iphone 4s), had the usual text and email to confirm but doesnt appear to be working. I have restarted the phone, any ideas? Thanks

O2

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