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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I need to give 30 days notice on my contract

Topic. I've just signed up for a new contract with O2 on the offer for a Galaxy S3 for £27 a month, but I've still got a month and a bit left on my existing contract. The guy in the O2 shop said that on the 20th of May when I would;ve upgraded had I ...

Resolved! my o2 number is not aktive.

hi i did not use my o2 card for a long time and now is not aktive,so i would like to know if is any possible way that i can use my old o2 number and my card will be re-activated.? i lived away from england 2,5years and now i want to go back and using...

Resolved! calling from abroad

Im going abroad to Tenerife next week and I want to know whats the best thing to as far as my mobile goes...should I buy a card especially for international calls or what...Last time I went to Egypt it cost me a small fortune:womansad:

Resolved! Discount

Hi I get 30% discount for life when I took out my contract 2 years ago now i'm trying to upgrade but before i go through the checkout the discount is not showing up, I dont know if it will automatically be added on after checkout or if I'll have to r...

Resolved! re activating a replacement sim pay monthly

hi im really confused as i had a new sim sent out as mine wasnt working i received the sim today and activated it via the web chat. I still cant make calls, txts etc nor can i receive them. How long does this normally take to come back on? x

customer services

one word to sum up o2 today and yesterday (bad) phoning to upgrade a total of 3 hours on hold, cut of three times then transfered to lost and stolen and told they are shut, 02 you have just lost another customer as will phone to cancel contract tomor...

Resolved! Not receiving text messages

I regularly do not receive text messages sent to me, sometimes for hours. Today my girlfriend texted me at 10:07 and again at 10:18 - I was expecting her to message me, I sent her texts which she did receive, I turned my phone off & on again about 4 ...

Resolved! Internet browsing/download false charges

I contacted O2 Chat last month about £23 worth of internet browsing charges on my bill. I never use my phone for browsing or downloading. As a precauton, I have since disabled access to the internet on my phone and I don't use any apps but this month...

Resolved! Student Discount Offer

Hi guys, When I first moved onto a contract phone from pay as you go it had to be placed in my mother's name due to the credit check etc and being only 16 myself. The contract is still in her name now 4 years later and I'm aware I'm unable to switch ...

Resolved! ARCHIVED TOP-UPS

Why is it not possible to check back to previous top-ups over say, the past 2 years, on 02.com?I need to.

O2

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