This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21963 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211105 Views
  • 2 replies
  • 2 kudos

Poor Network Coverage

I live in RG27 8NY and I'm wondering if there are any plans soon to mprove our poor network. Your coverage map for our area shows that we should get good 2G (it's OK but nothing special), outdoors 3G and good 4G. Don't actually understand that!

Anonymous by • Not applicable
  • 2700 Views
  • 10 replies
  • 0 kudos

Tracking a phone you've ordered

I recently ordered a new phone from O2, paid for it outright. It was meant to arrive on Monday originally (paid premium for it), didn't. Then they told me Tuesday....which it didn't. And it didn't come yesterday either. Upon contacting customer servi...

Anonymous by • Not applicable
  • 4652 Views
  • 37 replies
  • 0 kudos

Resolved! Pay & go tariff change online ?

I need to change my tariff to one that includes 4g . Already tried the set up online and it said I just need to change tariff , I just can't find how to do it via my phone .. Do I need to be on a laptop ?

Anonymous by • Not applicable
  • 4293 Views
  • 6 replies
  • 0 kudos

Minutes and Messages

Hi,I currently have an IPhone 5 and i have unlimted everything. I have a renewal coming up but i want to reduce my minutes but i dont know how to find out how many i have actually used. Do i have to contact O2 directly or can i do it through my accou...

Anonymous by • Not applicable
  • 1590 Views
  • 7 replies
  • 0 kudos

Resolved! WHAT A JOKE

i am on 02 payg have unlimited cals and texts my husband also n 02 but went onto contract yest so when i call or text him why is it taking my credit help

Anonymous by • Not applicable
  • 2612 Views
  • 6 replies
  • 0 kudos

Resolved! Additional Phone on account.

Ive been with O2 for many years, and would like an additional phone on my account for my partner. Can this be done? And if so how would I go about it? Could it be done online?

Anonymous by • Not applicable
  • 2318 Views
  • 2 replies
  • 0 kudos

Resolved! Texts abroad

Hi, I have a few friends that are out in Spain & I have text them a few times to see how they are! I pay monthly & have an iPhone 5c if that makes any difference. Also I have text them through iMessage and I wondered if that costs or not.Thanks x

Anonymous by • Not applicable
  • 2203 Views
  • 8 replies
  • 0 kudos

Resolved! Data usage in USA

Hi all, I've been in Norway for the past three weeks and enjoying using my data for just £1.99 a day. I've never had any worry about using too much data while I've been here. I'll be travelling to NYC in a couple of weeks. Do O2 offer any good bolt o...

Anonymous by • Not applicable
  • 2144 Views
  • 7 replies
  • 0 kudos
Top Kudoed Authors
View All
Top