Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract running out

This is probably a stupid question but as i've never had a contract sim before i'm unsure, my current contract runs out on the 1st of july and i was wondering does it stop automatically or do i have to go in person to the o2 shop and let them know i ...

Resolved! Number Lost

Hello, I recently got an iphone on contract but changed my mind a few days later when I found I could save over £300 over the 24 months by buying the phone outright and staying Prepay. I had ported my Original Number over to this contract and when I ...

Resolved! Cancelling O2 pay monthly contract

I would like to know if there is a fee to cancel whilst in contract.There's far better offers than I currently have e.g. TalkTalk mobile. £5/£10 per month and amazing free handsets.Ta!

Account Password - Unknown

I've just upgraded to a new phone yesterday and it came with phone insurance which I really want to get rid of.So, I rand customer services to say that I wanted to get rid of the phone insurance and they asked me for my user name and password.I have ...

Resolved! Nokia 100 for monthly contract - not possible with o2?

I'm a pay monthly customer with an ancient Nokia that is starting to pack up on me. I'm not due an upgrade and as I only use my mobile for phones and texts I just want a simple and cheap replacement. The Nokia 100 looked perfect, but when I went to m...

Resolved! No signal on new iPhone 5

Upgraded my pay monthly phone and I received my new phone today, old one was a blackberry so had to swap sim, which appeared to work fine. Did that about 10am this morning, and by noon my old phone lost its signal and new phone shows O2, but no bars ...

Resolved! sim card

hello, my sim card is not working it saying unregistered sim what should i do i cant to call or send massages receive also i think

Resolved! text anytime tariff

I topped up £15 on 31st may, carried on texting to a close friend who was going through a family crisis, only to find out that my phone has blazed £7 of credit that i can't afford, normally my texts are free all the time. Any ideas why this has happe...

Resolved! phone repairs

does anyone know how long it takes 02 to respond to you sending your phone for repairs? i sent mine off nearly two weeks ago and have heard nothing from them at all!

Resolved! getting a phone working after it has been blocked

Can anybody give me advice on how to get my phone sorted out I lost it and reported it to 02 and have been waiting 12 days for 02 to get me startd back up again they dont understand that my phone is not working

O2

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