Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 450990 Views
  • 2 replies
  • 2 kudos

Resolved! Refused Contract

I have a 999 rating with Experian and a 526 rating with Equifax and have been refused a sim only monthly contract. I already have one monthly contract with O2 paid by standing order. Never missed a payment . Home owner , never had a credit problem or...

Anonymous by Not applicable
  • 10992 Views
  • 18 replies
  • 0 kudos

Resolved! No signal

I receive no signal where I live. Customer services think there is nothing wrong with the network and say it is my phone/sim. If it isn't fixed I will quit.

Anonymous by Not applicable
  • 1572 Views
  • 6 replies
  • 0 kudos

Crossed lines on o2

Why do i keep getting crossed lines on my phone? e.g. i Call dave and get a random person i don't know.My brother calls me and gets random person he doesnt know, I get a call stating its him from contact list and get connected to a random person or g...

Anonymous by Not applicable
  • 2863 Views
  • 7 replies
  • 0 kudos

Resolved! minutes and voice calls what is the difference

Just been told my voice bill for this month is £136.76 + VAT aleady and yet when I look in my account it says Minutes available this month 600 - used so far - 235.15 and remaining 364.45. so what is the difference between minutes and voice??Also What...

Anonymous by Not applicable
  • 2483 Views
  • 2 replies
  • 0 kudos

Resolved! Change to pay and go

If I change to pay and go sim, can I keep the same number I have currently with my monthly contract?

Anonymous by Not applicable
  • 1324 Views
  • 3 replies
  • 0 kudos

Resolved! Speed To Refresh Credit Check?

Hello. I have the option to speed to refresh, my upgrade isn't until February so thought I'd have a go at refresh. I'm really confused by it, will i be cancelling my contract and starting from scratch or does it work the same as usual upgrades.The ot...

rockgirl by Level 1: Joiner
  • 3131 Views
  • 4 replies
  • 0 kudos

Resolved! Keep phone

Hi I'm looking into upgrading my iphone 5 I have had it now for 0ne year of a two year contractI see there is a cost of about 300 pound to get a early upgrade but can you tell me if I get to keep my iphone or do I have to return it?Thanks john

Anonymous by Not applicable
  • 1216 Views
  • 3 replies
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Resolved! use phone abroad

how do i get my phone to work whilst abroad please any answerrs much help

Anonymous by Not applicable
  • 810 Views
  • 1 replies
  • 0 kudos

Resolved! Live Chat

What kind of service do you get with Live Chat ?. I've had an ongoing problem with my phone, went to a local store for them to have a look, sent it off for repairs only for it to come back with a letter saying that a fault couldn't be found. Spoke to...

Anonymous by Not applicable
  • 2085 Views
  • 7 replies
  • 0 kudos

Resolved! restriction on my phone?

Hi all, I hope you can help? I'm in Tenerife at the moment, used my phone fine for 2 days, then yesterday it says that I cannot be connected due to a restriction? I have paid everything to date, so I know it's not a bill problem but can't find anythi...

Anonymous by Not applicable
  • 2497 Views
  • 9 replies
  • 0 kudos