Solved: minutes and voice calls what is the difference

Anonymous · ‎30-10-2013

Just been told my voice bill for this month is £136.76 + VAT aleady and yet when I look in my account it says Minutes available this month 600 - used so far - 235.15 and remaining 364.45. so what is the difference between minutes and voice??

Also What can I do to reduce monthly costs?

jonsie · ‎30-10-2013

Check in My O2 under 'what I have used' or recent charges to see what the charges are for. Have you used any numbers not covered by your allowance?

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Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎30-10-2013

Check in My O2 under 'what I have used' or recent charges to see what the charges are for. Have you used any numbers not covered by your allowance?

Special numbers - O2

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-10-2013

Most likely due to calling 0800, 0845, 118 numbers etc.
As in the link above, these are chargeable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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minutes and voice calls what is the difference

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