Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! Data charges from USA

Im currently in the USA. Before I went I asked live help and had confirmation that wifi was free. Packet data has been turned off, as is mobile roaming. am using the internet via my brothers wifi. i thought there would be no charge for this. just had...

Anonymous by Not applicable
  • 2127 Views
  • 2 replies
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Resolved! 1st bill payment only 2 weeks after i begun the contract?

i have just started an O2 contract (2 days ago) and have already received a bill for the month - which is due on the 16th august. I don't understand what i am being billed for, surely it should be at the end of the month? also i have gone over my tar...

Anonymous by Not applicable
  • 1944 Views
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Resolved! tariff changes

i have unlimited calls but rarely use over 500/600 minutes a month and am struggling to afford my monthly payments.how/when can i alter my tariff to less minutes for a cheaper price?many thanksjake gosling

Anonymous by Not applicable
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Resolved! o2 travel pay and go

I am extremely confused about the whole o2 travel. I am on pay and go and am off on holiday skopelos so could do with some help. I completely understand that it's 1.99 for a day for up to 15 M B. I just need to check when the data allowance has run o...

Anonymous by Not applicable
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Resolved! Call Divert to Voicemail in USA

Hi All, I have just had a 100% useless conversation with someone on O2's Live chat system, so here goes nothing. Off to the US on Saturday. I don't want to receive any calls whilst I'm out there, not do I want to incur any charges. Will setting up ca...

Anonymous by Not applicable
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Resolved! Tethering to BlackBerry from Nexus 7 failure

A few weeks ago I used some really useful information here on the Community regarding Tethering my Nexus 7 (WiFi only model) to my BlackBerry Curve 8900Once I'd put all the settings in as recommended here it worked like a charm. The BlackBerry was Bl...

Anonymous by Not applicable
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Resolved! no signal

i have spoken online chat to 8 02 tech people including one guru and no one has solved my problem. They told me i had a fault on my sim and sent me a new one. Still no signal. I get texts come through a day old and I cannot send texts, they take hour...

Anonymous by Not applicable
  • 1430 Views
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Incorrect Monthly Changes

I signed up in Feburary for a tariff using a 3rd party company (Mobiles.co.uk). This deal was for 300 minutes, Unlim texts and 500Mb internet @15.99 a month.Ever since then I have been charged £21.99 a month.After contacting o2 they told me that I co...

Anonymous by Not applicable
  • 1098 Views
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  • 0 kudos