Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Over my data allowance

Hi. Ive gone over my data allowance. When I try to connect to the internet on my phone Im asked to buy some data. Why is this when I have £16-98 credit ? I thought I could pay the usual £1 per day ?

Resolved! Deliver phone abroad?

Hi Folks,I'm looking to upgrade my phone, but I'm abroad at the moment. Will o2 deliver to an address in Spain? Thanks,Max

Resolved! mobile phone bill

I have an extra amount on my bill this month which I have not had before and it is called All Rounder for Iphone? There seems to be little indication as to what this is. Is it because I have gone over my minutes or time/space for using the internet o...

Resolved! interntional or not????

My partner used an app to sent anonymous texts to me. I replied and sent quite a few. When I got my bill fro 02 it was really higher than normal, I rang 02 who told me their where international charges on my phone, I paniced thinking someone had hija...

O2 Best customer service bar none

I saw all these posts on this forum and noticed there isnt a single one that praises o2 customer support. Personally I think they are brilliant, I have my mobile and 2 broadband accounts with them (Wish they hadn't sold out to sky ) and have always h...

Resolved! had to change login name and now my user name says already in use?

Hi, I was forced to change my login name to my email address and now when i post it tells me my user name is already regiustered and ive had to create a new user name? Chris

Resolved! Add a pay & go to my account

I have a pay monthly account but I operate a separate phone for my elderly father who has pay & go. Can I register his phone on my account and check his balance and top it up when needed? I want his to stay on pay & go as he is a light user. thanks, ...

Resolved! o2 Refresh and my iphone 5

Tell you what it is, friday morning bad rain here in northern ireland and pocket flooded pretty much bricking my iphone 5. Now i never got insurance as im pretty good with phones but there you go lesson learnt.To my question...As ive no phone im just...

Resolved! not given 10 pound bundle

Hey guys im new to o2 so im not sure if i done somthing wrong , topped up with 10 pound txted 10go to get the bundle but i havnt got the bundle, and is there a bundle to buy mins to call irish numbers ? Thanks

Resolved! o2 4g setup assistant/checker

I've decided to try O2's 4g service and clicked on the link to use the online 4g checking service. It went through some checks and was happy that my phone (xperia z) was compatible but that i needed a 4g sim. that was inserted and enabled today. Howe...

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