Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113437 Views
  • 20 replies
  • 5 kudos

Disappointed 'Gold' Customer

I see now the BB Storm II is out on o2 which I have waited for a little while now. So as a customer of o2 (since o2 began - dating back to the old BT Cellnet days) I gave good old o2 a call to see what they could do.Previously I had a 24 month contra...

Anonymous by Not applicable
  • 1131 Views
  • 31 replies
  • 0 kudos

microsim???

ok, so i've just been to the 'about microsim section' on this sitethen it gets to - buy your iphone 4 from o2 and you will recieve your new microsim..Well, i pre-ordered direct from apple.ive got a 3gs that i want to transfer the contract i have to m...

Anonymous by Not applicable
  • 824 Views
  • 3 replies
  • 0 kudos

iPhone4 Online Customers upgrade

HiWas wondering if anyone knows how current online customers will be able to upgrade to the iPhone4 on the 24th June? On 24 June, iPhone 4 will be available in O2 shops, as well as Carphone Warehouse, Best Buy, Phones4U and Apple stores.iPhone 4 will...

Anonymous by Not applicable
  • 1156 Views
  • 4 replies
  • 0 kudos

Confused over iPhone upgrade... Conflicting info

ok so here it states 'Customers currently eligible for an upgrade can easily upgrade online or in an O2 shop, when the phone goes on sale on the 24th of June 2010.'http://shop.o2.co.uk/new-iphone/howtoup ... l#paymonthbut here it states 'iPhone 4 wil...

Anonymous by Not applicable
  • 620 Views
  • 5 replies
  • 0 kudos

Stopping balance texts

How do I stop these incoming text messages informing me of my balance that come as soon as I have sent a text?

Anonymous by Not applicable
  • 727 Views
  • 5 replies
  • 0 kudos

Just got a warning text...

...from o2. It says "O2: You've gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet"I wouldn't mind it if it made sense, a quick look in myo2 shows that i've used 164mb since the 16th ...

Anonymous by Not applicable
  • 1118 Views
  • 19 replies
  • 0 kudos

Sorry, we can't set up UNLONNETRT for you.

Um I got this sim yesterday and changed the tariff to o2 Unlimited before I topped up from text & web but when I topped up, it said my current tariff/bolt on is text & web so I tried again to change it then a few mins later, I received this message. ...

Anonymous by Not applicable
  • 1936 Views
  • 3 replies
  • 0 kudos

How do I continue my contract at renewal?

Hi, probably a very silly question but my 18th Month £35 contract (I use an iPhone 3G) expires on the 2nd September and I would like the contract to continue just as it is on the same terms, ie calls, texts, MMS and unlimited data. What do I need to ...

Anonymous by Not applicable
  • 2070 Views
  • 5 replies
  • 0 kudos

cashback on 24 month contract

Hi, was after some advice if possible regarding cashback issues that I seem to be having..In march I took out a 24 month contract which is a pricey deal but the salesperson offered me £240 cashback, which he stated would automatically appear on my se...

Anonymous by Not applicable
  • 5513 Views
  • 6 replies
  • 0 kudos