Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! no longer recieving throttled internet after using up data allowance

When did O2 stop allowing users to continue having mobile internet at a throttled speed after using up their data allowance?

Resolved! HELP!! other O2 numbers are being charged to call me on monthly o2??

hi im confused but i just got a monthly o2 contract phone today and my friends who are on unlimited payg o2 are being charged out the credit to call me.. can someone help?? i dont understand?

Balance brought forward

So what does this mean ? ... It does mean they owe me right ?? Because I'm not paying an unexpected phone bill for that amount lol anyone care to please share a light in this one not so bright man ? Haha

lost phone

Please can you help me. I have lost my phone and i am worried that some of the stuff on it may be unhealthy if in the wrong hands what can i do.

Resolved! upgrade change of mind

HiI upgraded a month early over the phone and paid small Charge which I'm ok with. However I'm not too happy with my phone (I went from iPhone 4s to Samsung s4) how that I've handled it I realise that it is a bit too big. My question is what are my o...

automatically hang up

I am on the o2 4G unlimited plan which means I have unlimited calls and unlimited texts. But I am wondering that why my phone call is automatically hang up every 59 minutes. It says I have unlimited calls, so I think I can make a phone call as long a...

Resolved! SIM Swap on Nokia Lumia 520

Hi all, I picked up my first smart phone recently, the afformentioned Lumia 520 and have run into a potential problem. I bought it from Carphone Warehouse on a deal to get it for £80 if I also bought £10 top up with it, which I did. When I set my pho...

Resolved! I don't have any products??

Just received a txt re my data allowance. So I logged into My O2 to check my 'pay monthly' account and found...... "You don't appear to have any 'Pay Monthly mobile' & 'Disconnected Bill' products so we're showing you all of the products you do have....

Resolved! internet

i have just change my tarriff to include the use of internet so i can process paypay credit card machine,but it seems to take £1 everday wether i use or not,i just want to pay for time on the net while using my card machine,whats the best pay one for...

Resolved! new custom

Hi,Today i was absolutely amazed by o2, and to date i have been their biggerst fan, customer service second to none, however.I phoned them today explaining that my wifes contract on 3 had run its course, and asked as i am a business customer with unl...

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