Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Formal complaint

As I know of no other way to do this I will place it here.I would like to make a formal complaint against the chat operative Jacinta as she would not sort out my issue or get someone who could so she just transferred me to another chat operative who ...

Resolved! Leeds service is pathetic

The service in Leeds is so poor that it has become pretty much unusable.It has been this way since mid August, it is now mid October and remains dire.Calls are broken and dropped when we are lucky enough to get through at all. Texts are deferred regu...

ANY CUSTOMER LOYALTY AT ALL FROM O2???

Has anyone ever had any sort of customer loyalty from o2? been with them for 12yrs and every yr its the same.. this yr i went to upgrade my phone to 5s online, £42 a month 24mnths, free handset. i had a problem and couldnt complete order. come back t...

Resolved! 100MB of DATA ?? is this a Joke ?

Hi there People..Ok So as Toby Knows I've just got Rid of my Iphone 3GS & Got an Iphone 5 Now.I'm on Pay&Go Unlimited. Now I Top up £15 a Month & get Free Calls to o2 People & Unlimted Text.(Fair Use) with 100MB Data. Now O2 as the Tech these days to...

Resolved! Mobile Broadband package advice

Hi I need advice on which Mobile Broadband package would be best for me. When I am on-call for work I carry around a netbook to fix any issues that arise. If called I usually connect to the Internet via a WiFi Hotspot if one is available and if not u...

Resolved! My phone was stolen

My iphone 5 was stolen on 12th of November at 8:25pm. I reported this to police straightaway in nearest police station at Stratford. I was travelling that night to Edinburgh and because I didn't have any phone or any contacts of o2 I couldn't call th...

Resolved! Texts from 69119

Hey guys, I have just realised that on my Pay Monthly bill, there is a section of Premium and Info Services - Recieved. £5 has been added to my bill because of a number 69119.I have texted STOP to that number but it keeps going! What should I do with...

Resolved! Selling contract phone before contract ends

I'm a little tight on money atm and have an old o2 phone I can put my current sim in so I was thinking about selling my Samsung Galaxy S2 to give me a bit of extra cash til my contract ends (March). Is this possible? Or will o2 block the phone/will m...

Resolved! Retrieving my credit from other SIM card

I have bought a new phone which came with £20 credit. I wish to keep my old sim and number. How do I transfer the £20 credit to my old sim?

Resolved! cost of received texts from abroad

Does it cost me to receive a text from my sister who is on holiday in the carribean? I am on a monthly unlimited contract.

O2

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