Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! restriction on my phone?

Hi all, I hope you can help? I'm in Tenerife at the moment, used my phone fine for 2 days, then yesterday it says that I cannot be connected due to a restriction? I have paid everything to date, so I know it's not a bill problem but can't find anythi...

Resolved! Free text (on the computer)

Just wanted to say it's a shame 02 has done away with this facility. Currently in Australia and it was a handy (and cheap) way to keep in touch with an 84 yr old aunt in the UK who has no computer and no iPhone. I could type more easily than if I was...

Resolved! If I go over my 1GB of Data will I be charged?

I spoke to one the 02 Guru's to ask whether I could upgrade my plan from 1GB data per month 2 Unlimited GB data per month. He then got on to tell me that if I went over my 1GB of data I wont be charged any extra but my data speed will be slow. Does a...

Resolved! Over my data allowance

Hi. Ive gone over my data allowance. When I try to connect to the internet on my phone Im asked to buy some data. Why is this when I have £16-98 credit ? I thought I could pay the usual £1 per day ?

Resolved! Deliver phone abroad?

Hi Folks,I'm looking to upgrade my phone, but I'm abroad at the moment. Will o2 deliver to an address in Spain? Thanks,Max

Resolved! mobile phone bill

I have an extra amount on my bill this month which I have not had before and it is called All Rounder for Iphone? There seems to be little indication as to what this is. Is it because I have gone over my minutes or time/space for using the internet o...

Resolved! interntional or not????

My partner used an app to sent anonymous texts to me. I replied and sent quite a few. When I got my bill fro 02 it was really higher than normal, I rang 02 who told me their where international charges on my phone, I paniced thinking someone had hija...

O2 Best customer service bar none

I saw all these posts on this forum and noticed there isnt a single one that praises o2 customer support. Personally I think they are brilliant, I have my mobile and 2 broadband accounts with them (Wish they hadn't sold out to sky ) and have always h...

Resolved! had to change login name and now my user name says already in use?

Hi, I was forced to change my login name to my email address and now when i post it tells me my user name is already regiustered and ive had to create a new user name? Chris

Resolved! Add a pay & go to my account

I have a pay monthly account but I operate a separate phone for my elderly father who has pay & go. Can I register his phone on my account and check his balance and top it up when needed? I want his to stay on pay & go as he is a light user. thanks, ...

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