Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 accounts

Morning,I already have an O2 account, with a Pay and Go number registered to it. I now also have a contract with O2 on a different number. I see that I can link a second account to the first, but when I try to register the contract mobile my email ad...

Resolved! New Business sim problems

Just started a Business Contract, sim only. Popped the sim into my phone - I can send and receive texts to the new number, and download data, but can't make or receive calls. Am I missing something obvious? Thanks.

Resolved! 901 not recognised

Hello all, I'm using a galaxy s2 and someone has left me voicemail, however when I dial 901 I'm being told the number is not recognised, is there another way to retrieve these messages?

Resolved! My tariff

Hello, I just went on to change my tariff and it has told me it won't change untill the 8th April 2033 any ideas?

Resolved! Split line with orange. Anyone ringing me who's not O2 goes to orange voicemail!!!

Someone please help!!!!I brought my number over from orange when I started my O2 contract with a new phone and now anybody who's NOT on the O2 network, landline or mobile, gets my orange voicemail. It's been 3 days now since the transfer should have ...

Resolved! DASH_ERR04: The account number in the target address is invalid.

Hi I can't view my bill or old bills, I click the link and the I get the above error message. I think this may have started after I linked two accounts as I left O2 and recently returned. Please could someone tell me if there is a solution to this pr...

Resolved! no signal at all can't use calls, text or data

Since Friday 11 October I have no signal at all on my mobile, I (very occasionally) get 1 bar, which only lasts a second or so. No signal in my house, garden or nearby street. So I went a few hundred yards down the road where I got a signal. I phoned...

Resolved! Still barred

Hi my phone is still barred and after chatting to Anki yestarday promising me a lift asap

Resolved! Using pay monthly text messages abroad

Hi, My family are going to Portugal in a couple of weeks, my husband and I are both on o2 pay monthly plans with text allowances, I have checked about making calls and using data but I can't find anything that tells me what the charges are for sendin...

Resolved! Charged for premium rate texts

Hi, sorry to hijack but i can't start my own thread for some reason. I'm wondering if anyone can help me. I signed up for an o2 contract last year which gave me certain amounts of calls, texts and data usage for a total of £21.50 per month. I haven't...

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