Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120328 Views
  • 27 replies
  • 5 kudos

Resolved! MMS charges

My wife sent her contacts a bulk text message when she got her new phone adivising people of her new number, these have been charged as MMS messages, why is this? She has run up £8 of charges already?!?!

pokerdon by Level 1: Joiner
  • 2965 Views
  • 4 replies
  • 0 kudos

Resolved! Lower tariff...

After some help on where i can access the information on changing to a lower tariff. I have trolled through the web page but with no luck, is it something my local O2 shop can deal with or do i need to ring an advisor. Regards Ma-tt

Anonymous by Not applicable
  • 2504 Views
  • 9 replies
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Resolved! Being charged for data while on wireless?

I have had a PAYG SIM for a long time, in an old Nokia phone. I also had a Palm Pre with a Pay Monthly SIM. I have just changed the Palm to be PAYG and that all went brilliantly. However, because of the better battery life on the Nokia, I have put th...

Anonymous by Not applicable
  • 1804 Views
  • 5 replies
  • 0 kudos

How Can You Justify This ?

Can you explain to me how you can offer this And yet try to charge me (an existing customer) this Which isn't even as good !!

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Anonymous by Not applicable
  • 2034 Views
  • 13 replies
  • 0 kudos

Resolved! ordering a new phone

My time has come to upgrade my phone. however my phone is broken. to order the phone i need to put in a code they have texted to me. I obviously can't get this code. is there a way round this?

Anonymous by Not applicable
  • 1172 Views
  • 3 replies
  • 0 kudos

Resolved! Grrr contract expired and they messed up...

Hi peeps,After a loong phone call from Pakistan to the UK o2 I still didnt get the anwers I needed re my query. Im hoping someone here who actually has more moxy than the befuddled phone operators can give me sound information. 18 month contract star...

Anonymous by Not applicable
  • 888 Views
  • 1 replies
  • 0 kudos

Resolved! Can't associate any more phones with my credit card.

I am trying to top up, and I can't use my card apparently. I've had this card for years and have used it on at least 10 phones, now I'm being told I can't use it because I've used it for more than two phones. I've already had this current phone for a...

Anonymous by Not applicable
  • 930 Views
  • 2 replies
  • 0 kudos

Resolved! SIM SWAP

Just received new Samsung Galaxy Ace 2 (Pay monthly ) replacing my Nokia C5 (pay as you Go O2). Do I swap the SIM card from the Nokia to the Samsung or use the new SIM provided. If I have to use the new SIM what happens to the credit and how do I ret...

Anonymous by Not applicable
  • 971 Views
  • 2 replies
  • 0 kudos

Resolved! More Minutes?

Hi, I signed up in September for an iphone pay monthly contract with 200 mins, unlimited texts and 500mb data. My circumstances have recently changed and I now find that I need more minutes. Does anyone know whether I could increase my minutes allowa...

Anonymous by Not applicable
  • 1084 Views
  • 1 replies
  • 0 kudos