Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Unlimited (and the non existant 100mb web access it claims to provide)

I have O2 unlimted that also includes 100Mb internet yet I can never get access to the internet with this package. I have to use my Sky wifi. Is there a reason for this as there is nothing wrong with my phone settings. Also whilst on the subject of i...

Resolved! included bundles in isle of man

I've just been talking to car phone warehouse and they tell me that I can get a free iPhone 4S from them on the o2 network for £17 a month that includes bundled minutes and free texts whilst I'm in the Isle of Man (where I live). They also say that o...

Resolved! Pay and go go go taking credit??

Just changed from my old pay and go tariff which gave me free texts and data when I topped up £10, nothing was deducted from this top up for the free extras. I changed to pay and go go go as this seemed to advertise as having more free extras for my ...

Resolved! Online topup

I have a new O2 PAYG Sim. Is it possible to topup online with my credit ordebit card? Both are with UK banks but registered to my home address inSpain.

Resolved! insurance cancell

My name Somthip DashmakI would like to cancell the insurance mobile phone.Thank you

Resolved! Vodafone mast sharing question!

A Vodafone 4G cell has just gone live by my home and is offering very good coverage, better than their 3g in fact.My question is that as O2 and Vodafone are supposed to be sharing mast sites will O2 put a 4G cell on this soon as the 4G coverage on th...

Poor O2 Network Around Sheffield - Anyone Else Experiencing This?

My wife and I joined O2 in September 2013 (3G contracts) due to what we thought was a great offer after being with T-Mobile and Virgin Media (both EE network) for several years before. We never had any problems whatsoever with our mobiles on EE but s...

Resolved! Itemised bill/ recovering numbers

Is it possible to obtain a list of dialled/ received numbers made/received on my phone?I have not got access to my phone / sim and need desperately to contact somebody,I would recognize the number if I saw it but sadly its not in the top ten calls li...

Resolved! Terrible signal and terrible customer service

I'm sorry to have to report but I've been suffering terrible support from O2 since November 2013. The problem was;At the end of October 2013, I started to notice that my signal would drop, from 4 bars to 1 bar whilst the phone was in the same positio...

Capped usage would be nice - seems like O2 would rather we pay more

I just recieved my bill for last mponth - it was the last thing I neededand didn't expect. I finished my last work contect in November and have been job seeking. I left my wife at the end of Jan as well - so am sofa surfing at the moment - with all t...

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