Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Poor Signal at Home

Currently 4 months into a 12 month contract with o2. The signal in my home is absolutely awful many times I dont get one at all at best a couple of signal bars. Is my only option to buy out the remainder of my contract and move to another service pro...

Resolved! Coverage checker lies

Hi my 3G coverage indoors has been next to non-existent for the last 6 months, but the the coverage checker always shows good 3G coverage indoor and out for my postcode, and the live results always show no network problems. Everytime I call o2 custom...

Resolved! IMEI not recognised with O2!!!

HiI applied for the unlock code with my IMEI however i got a text form o2saying that they have no record of my IMEI. I double checked the IMEI and it is correct. I had my original iPhone replaced through insurance so I'm wondering if the system was u...

Resolved! Help! Business User

Hi, please help. I am a business user and I cannot log into the business site. There is no email address to email for support, your customer service number is 9am till 6pm only. I cannot register my business My O2 login, I requested a PIN by post, I ...

Resolved! Free calls to o2 tariff?

How comes it says I only have 100miniutes left on free calls to o2 when its suppost to be unlimted?

Resolved! Dilemma with contract

I have paid my contract for the past 28 months which was a continuation from a previous 2 year contract. Problem is it's in my ex's name who refuses to transfer it over if I just stop paying the bill can they ask for my phone even though I got it fro...

Resolved! Who is taking £1 from my "pay as you go" for internet that i dont use?!!!

Who is taking £1 from my "pay as you go" for internet that i dont use?!!!,I keep getting £1 taken off of my ballance for internet (50 mb) which I dont want and it must be used same day! Can I stop this ? how did it start ? did I press a button on my ...

Resolved! Poor service in G82 and G84 areas.

Dropping calls repeatedly, texts hanging and phone not receiving calls or texts for several hours sometimes. Any one else? as O2 customer service fails to see a problem.

Resolved! poor reception, getting worse, lockerbie area

hello there, is anybody else experiencing simialr problems? it seems that for the past six months maybe more, the reception in my area is getting worse. i am not the only who has noticed this issue, many other o2 users i know are also experieincing t...

Resolved! i paid the overdue on Friday, but now still no service????

My contracted phone overdue, so I just paid the payment by calling O2 serivce successfully on this Friday, BUT now after 2 days My phone is still out of no service, why???

O2

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