Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change Phones on 24 Month Contract?

Hello, Thought I'd ask here for some advice. I am on a 24 month contract and about half way through; simply put I am not sure I can stick this phone anymore. I am wondering if O2 would allow me to either trade this phone for cash (to Cex) or use thei...

Refresh upgrade question

Hi allI upgraded via the speed to refresh option in my local O2 store yesterday. However I'm having second thoughts about the handset I have chosen. Am I able to change the handset I selected within 7 days for an alternate?According to the T&C's onli...

Resolved! puk wont send me new code

i have 10 attempts at puk code, when o2 ask for my number it says cant provide puk for this number i have to be 02 customer which i am & logged into my account which also has my number on it

Resolved! Texts

My daughter has a iphone 5 and is having problems sending texts, there are not I message texts, just standard ones, took it to O2 and they gave her a new sim, but still having the same problem, everything else works as it should. Any ideas welcome pl...

Resolved! Data bolt on

How long from when ordering a data bolt on, does it take to be active. When I tried to order online, it said it would be active from my next billing period, which is 3 weeks away. I need it sooner. Is this possible?

Resolved! 02 Refresh Upgrade Question

I am thinking about spoiling myself for Christmas and upgrading on 02 refresh to a nice shiny new phone. I do have one question though. Because i am not quite at the end of my contract yet it says i have to pay £xxx then whatever the cost of the phon...

Resolved! 4G Speed

Quick question to 4g users in manchester. In November when it went live my speed averaged 50mb. However now (and since my upgrade) it's only 12mb.Did something happen?

02 gone down the pan

Really cheesed off with 02, now, been with them for 8 years, going to cancel my contract now as i cannot get them on the phone (constantly busy) and i dont want to speak to a robot on the net, all i want to do is change my phone, useless, they really...

Resolved! numbers iv been calling

i need a letter with the numbers where iv been calling in october, i know its cost 10 pound but i can not find this

Resolved! Facebooking for 2 weeks in Gambia!

Can I afford to use my Galaxy S4 to upload pictures to FB etc whilst in Gambia for 2 weeks??

O2

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