Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Not a happy bunny, new contract customer - Data Usage

A week ago my beloved bb of almost 3yrs got spoilt...having heard so much about hidden charges on contract packages.I stick to PAYG and it has worked fine for me.I was a faithful PAYG O2 customer, could use data as I wanted n topped up my regular mon...

Resolved! Upgraded to iPhone 5s via telephone said in stock later delayed to 3 to 6 weeks

Hello, I was looking for a fast track upgrade and visited the O2 Shop on oxford street on November 22, 2013The executive at the store was unable to do an in store upgrade and I was put through to telephone upgrade team for upgrade (all this took more...

Resolved! New order accepted or not?

Hi all. Brand new here and (hopefully) brand new to o2. I placed an order this evening for a 16gb iPhone 5 on contract. After going through the usual steps I ended up on a 'Confirmation' screen saying 'You're all done. Welcome to o2." Shortly after, ...

Resolved! just bought a new phone but want to keep my old number,

have kust bought a phone with micro sim old phone had old style sim, want to keep same number what do i do?

Resolved! changing price plan (pay monthly)

This has probably been asked before and I'm being a bit blind... I have 600 mins (+500 for o2 numbers) on my PM tariff...I was looking at going on the unlimited mins (I presume there is a cap so people don't abuse the system) however, I'm about 1/2 w...

Resolved! Retrieving an old number

Hi, I was wondering whether anyone can help answer this question. A couple of months ago, I deleted a mobile number as I was getting obcessive calls and texts, but was wondering whether if I can get the old number back (pay as you go)? Thanks, Abi

Resolved! samsung galaxy ace which isnt...

Hi all,just wanting to vent a little and perhaps seek a way to go with this.Problem,last xmas I bought 3 new phones on renewal of contract,one nokia for myself,one iphone5 for eldest daughter and one samsung galaxy ace for the wife.All working well u...

Resolved! I communicate via text, email & web - told my data will increase from £10/month to £1/day!

Can anyone please Help?I'm disabled and cannot use the phone in the normal way because my speech is so bad.I communicate with others either on Facebook or by email or SMS text.I use iPhone 5 on a Pay & go tarrif that has cost me £10 a month + cost of...

Resolved! My O2 order is out for delivery, but no text message

Hi, I ordered a new phone contract/phone about 4pm last night. I expected the phone would be here on Wednesday but UK Mail tracking order service says that the phone is out for delivery. I have however not had a text yet, as it seems I should receive...

Resolved! phoning from aboard

Hi my name is biddy I am abroad and would like to speak to 02 can you let me no if the free number they give 448448090200 is free and if so is it from my mobile or a home phone

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