Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 WiFi problem

Hello,I have got a problem connecting to any o2 WiFi.My phone connects fine, I have an IP address assigned but when I try surfing it doesn't work.If I use the browser, for any website I try to see, it goes again on the WiFi homepage.I found another p...

Resolved! Rewards

July 2014. Just changed my phone, received text to save or claim rewards. so tried to text 50202 as instructed and as used to do, received warning that the cost of the text would be deducted from my balance. is this new or have I always been charged ...

Resolved! PAC Code O2 to O2...

I'm trying to pre-order the Lumia 930 from CPW and they said my details were not showing up for my O2 upgrade. They're suggesting that my address or some details I'm giving do not match what's against my O2 account...but as far as I'm aware everythin...

Resolved! Reading texts on an O2 Pocket Hotspot

I have an MF60 O2 Pocket Hotspot and its display shows the symbol 'You have a text message'.If I go to http://o2.mobilewifi/login.asp I can see the number 5 alongside the symbol but how do I read these 5 messages? I have installed Connection Manager ...

Resolved! Lost phone abroad - round and round O2

How on earth do you ever get to speak with a person at O2 or Telefonica about a lost phone to try and track it down? I have a personal phone on a O2 Simplicity 300 12M 300MB Monthly contract I took out in Milton Keynes earlier this year. They tell me...

Resolved! Texting to Just Giving - 70070

I am organising a fund raiser for local church using Just Giving. I note texts to their number, 70070, on my monthly contract say ”This text may be chargeable” or something like that. Are texts to 700nn numbers on monthly contracts charged and at wha...

Resolved! Vat on advertised monthly charges

I have recently taken up the O2 advertised offer for a sim only contractAt £11per month and the first months bill is adding vat . Surely O2 have to show prices to consumers that include vat ?

Resolved! Moving to Australia but have another year on my contract!

So I'm off to Oz in November but will still have a year left on my contract, I don't have any option but to pay the remaining off do I? How much do you have to pay to end contract?

Resolved! O2 are aggressive bullies

Does anyone find O2 are aggressive when chasing for payments? I have been a loyal O2 customer for a number of years and rarely had any issues, since upgrading under the O2 refresh scheme, I've had nothing but problems. Firstly O2 seperated the bill i...

Resolved! POOR SERVICE

I have a sony sp on the credit contract since sept last year it is not a good phone dosent always get calls and texts ,it has been back to o2 via the repair service twice and into the local store twice it has been messing about since january so after...

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