Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! o2 service status text

Both me and my Mum on o2 just got a text saying that o2 are doing maintance work near our postcode on x dates, so our service may be affected. Is this something new they have started to do now? Been maintenance before at our postcode but never got a ...

Resolved! 500MB only last a few days

So I pay a bill of £36 a month (which usually comes to more than that) but in my contract it says I Get 500mb of Internet. This only lasts me 5 days, yet when I went to buy more last month as mine had ran out, the newly bought 500mb had last me 2 wee...

Resolved! 3000 minutes to moldova

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Resolved! 'requested facility not implemented'

I called up O2 and recently switched over a previous number to the sim im using now almost 24 hours ago.. the number changed over and i can receive texts fine, but my tarrif is non-existent and i cannot send texts. all that shows up is 'requested fac...

Resolved! Changing my number on my account.

My account is registered with a number I was using a couple of years ago and it will not let me change it to my new one online. How can I either 1, change my number online or 2, delete my account so I can start again?

Resolved! Cancelling a contract a few questions?

Hi, I need to cancel my contract which is up for renewal in June, I have been given the price today however would like to know when the best time is to cancel as I have been billed today (28th) is it best to cancel on the 28 th, so I do not have to p...

Resolved! Very poor 3G in Sheffield

Topic. Internet on 3G on my Galaxy S3 doesn't work at all most of the time, and until I get Wi-Fi sorted at home (my Brother's coming up from London in a few weeks) I need to be able to get online to download tracks from Amazon and app updates. Can a...

Resolved! Mis-sold contract + Terrible Service

Hi everyone, I have been a loyal O2 customer on contract for 7 years now, never had any problems until recently. Frankly, the service is crap now that what it used to be. O2 used to have the best service all over Nothern Ireland but now it has turned...

Resolved! Not Receiving Calls

This seems to happen me almost every day. I get a text message saying that a person tried to contact me, but my phone never rang. It is either in my pocket or sitting on the table, and has 4 or 5 bars of network, so there's no reason for the call not...

Resolved! iPhone 4S says 3g, but won't connect to internet

I'm in Croydon in South London, and in pretty much most of the town centre in the last few weeks, my phone has displayed 3 or 4 bars/dots of signal, and 3G, but it wont connect to the internet. In other parts of the town it'll show E or GPRS and at l...

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