Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! i am an exsisting customer, how long does it take to process new order

im an exsisting o2 customer and have upgraded phone and contract. how long does it take to process order

Resolved! Student Discount on my Contract

I was told when i took out my contract, that because i was a student, i would be able to get a discount on my contract, and that i would be able to set this up online. Ive been trying to find how to this but having no look. Just wondering if anyone h...

Resolved! Second SIM for Data Sharing (Like VF 'Red Business' Plans)

Hi, I'm currently looking at switching from 'Three' to either O2 or Vodafone. VF have some cracking deals and packages at the moment, which I'm very interested in - specifically the 'Red Business' plans which are including loads of free additional da...

Resolved! Removing and adding a phone

I have sold a mobile, so I wish it to be removed from my list. However I have another phone that I wish to add. How do I go about this please?

Resolved! international rates on pay monthly

i dont want to use the data whilst out in europe will i still be charged?

Resolved! PAY MONTHLY CONTRACT

Hi would it be possible for me to pay someone elses monthly 02 contract for them but i do not have their account number only mobile number can you help me please

Resolved! Why can't you spent O2 pay as you go credit in a O2 shop!!!!

I have an O2 pay as you go phone which is topped up by my work for when I'm out and about, I desperately need a new phone but my company won't pay for one. I have enough credit on my phone to pay for a new one so why won't O2 let me use that credit t...

changes to special numbers

Hi All. Received a text message from o2 this morning stating that calls to Jersey, Guersney and Isle of Man are no longer part of my inclusive minutes. See more at: http://www.o2.co.uk/support/generalhelp/howdoi/ngnchangeThink it's a good idea to hav...

Resolved! Text messages not being received

Hi, This started a couple of days ago (Monday 25th) and has plagued me since. I'm not receiving text messages to my phone while I'm at work. I don't know if it is affecting other incoming services but I can make calls and when I do any pending texts ...

billed twice in one month?

hi theremy billing date was always the 10th each month on both my accountstoday I have noticed that apart from being billed on the 10th I am also being billed today on both accountsspoke to o2 over the phone and the lady had no idea why it's showing ...

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