Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Viewing Bill

Sorry about the (possibly) stupid question but...I am a Pay Monthly cutomer and I got an e-mail saying my latest bill was available but when I logged on to My O2 I cannot see how to view my bill!Any and all help gratefully received.

Resolved! Email from Social Queries (UK) <SocialQueries>;

Hi, ive been conversing with o2 via facebook messenger as I keep losing )2 signal at home and some other outdoor locations. Yesterday I received an email from the above address asking for Thanks for your email. For security reasons, please can you co...

Resolved! o2 travel

I am going to use 02 travel when abroad in europe. It says 50p connection then I can use my contract minutes for the first 60 minutes. What about any additional minutes thereafter? How are these charged, what price? Anyone got experience of this?

Resolved! Free O2 to O2 calls/texts

why is there not free O2 to O2 calls and texts as a standard for all O2 customers? it would be so benificial, and it would show the O2 appreciates its customers.

Resolved! message queued for sending

When I attach a photo to a text it won't send and the message on phone is "message queued for sending" and after some time message will say "could not send" - please can you help

Resolved! COMPLAINT VARIOUS E MAILS SENT TO DATE NO RESPONSE

I have sent various e mails regarding a complaint at one of the London 02 shops. To date I have not received an acknowledgement or a response. How do you expect staff at 02 to ensure they given the appropriate support if the complaints department do ...

Assistance dragged out until out of 28 day cooling off period - appreciate any advice

Hi, First time on this forum so I hope this in the right section.I have an HTC One on O2 contract and I'm having problems with it so would appreciate any advice on what my options are or maybe options to deal with it (beyond a call centre manager whi...

Resolved! No signal in Ryde area for a week

Hello, Was just wondering if anyone would happen to have any information about the lack of service in parts of Ryde on the IoW, it seems a mast has gone down but we were told it would be repaired by the 20th of this month but as of now it still hasn'...

Resolved! SIM only on Blackberry

Hi everyone, new to this so please excuse if I'm not one hundred per cent at it. My wife has a Blackberry which she uses mainly for text, facebook and messaging. The phone is now out of contract, and she 's talking about going sim only, to reduce the...

Resolved! Premium text

I notice on my curent bill that I have received premium text that I have no knowledge of, what are they and how do I block they?

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