Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I badly need to access my pre Feb 2012 bills

I badly need to access my prvs bills which I use to recieve by mail. I didnt download them before & I cant do it now. It's not paper & why cant O2 get me those bills. They must have archived but the bills are obtainable, I guess. If the community or ...

4G and Low Phone signal

I am aware that 4G provides only internet data while HSDPA, HSPA+ and 3G do both data and mobile calls but since changing to a 4G LTE contract the signal is very odd. For example.The icon may indicate 4G on my phone and the signal is very weak just t...

Taking out a second contract

Hi hope someone out there can help. On Thursday I applied for a contact in my name for my partner. I didn't really expect it to be accepted as I don't have a great credit rating but it was. I'm now wondering how long it will be before I can apply aga...

Resolved! cancel contract/Block my sim card

HI, My name is Muhammad and my o2 number is xxxxx. currently i am abroad and i have lost my sim card. It is therefore requested to block my sim card so that it is not used by someone else.. Secondly i would like to cancel my o2 contract and i would p...

Resolved! How can we change a standard sim to simplicity and keep current number

I have a monthly account and my partner a pay and go account, both with O2.How can we upgrade partners P&G to a simplicity sim keeping the same number?

Resolved! Replacing Blocked SIM Help!

HelloI entered wrong PUK code and now my sim is blocked.I have spoken to O2 and have today received a replacement. Do I just swap the sim cards? Or is there anything I need to do before swapping?Obviously I can't receive txt or calls as phone is lock...

Resolved! Changing Phones

HelloI have posted a few messages in the Android section about my Samsung Galaxy S3, with which I am under contract with 02 (although the phone was purchased elsewhere).I have no complaints whatsoever about 02, but the phone is driving me mad with fr...

Resolved! Transfer old number to my new o2 SIM - Not going well.

Just wanted to ask, in your honest opinion or from experience. How long did it take for your old number to be transferred from your previous provider to o2 ? I just moved from giffgaff and have already requested my old number to be transferred over t...

HTC One V useless!

I have the above phone on a pay monthly contract, the contract runs until October this year.However the handset is unlikely to last till then, either it will pack up on it's own accord or it will get launched into the sea. Consistently freezes, re bo...

Resolved! Problems with invoice (now the problem is unsolved for a year)

Still suffering with this problem: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Problems-with-invoice/m-p/567654#M56643 I sent arguments to complaintreviewservice@o2.com: 1) Tried to register a new pay & go SIM card, please see attached screen...

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