Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Network Status

The coverage in my area isn't too good, and hasn't been for some time. I have been checking on the O2 Live Status Checker since Christmas and I am constantly told:"Sorry we're currently working on a phone mast in this area. You might experience probl...

Resolved! constant beeping noise

Hello and how's everyone doing tonight? ...just quick question every time I make a call from my o2 phone and get connected while I'm on the call I hear a constant beeping noise and it's like the line is some old 1950 lol....I've moved away from tv's ...

Resolved! Contract End Date

How do I find out when my Contract is due for renewal

Resolved! Tariff without 1 pound per day data.

Hello, I have a tariff with a pay as you go tariff. Every day takes 1 pound for the data. I would like to know what is the right tariff not to pay everyday that pound. Only I need make calls and receive calls (and text messages). Thank you

Resolved! data roaming abroad

I have just got to Peru and data roaming icon '3G' will appear on my iphone 5S but roaming wont connect. Any clues?

Resolved! Can you upgrade from a business account??

Hi. I'm going round in circles here. For some reason I was put on a business plan (not sure why, can't remember) but I can't see an option to upgrade when I log in. Next month is when I'm due to upgrade. I also have a MyO2 account but all this says i...

Ridiculous bill

My daughter has just received her bill which is 20 times her average, getting no satisfaction from customer service; has anyone had a similar and recent experience? I understand from other user groups there is a scam doing the rounds targeting kids.

Resolved! PAYG topup???

I was wondering if someone can help me. Having left O2 I transferred my number to a PAYG sim. I would like to topup and keep it as a spare without having to topup every month. I've looked on o2's website and all those payg tarrifs are confusing!! Wha...

Resolved! 3G internet problems after new sim

Hi. I changed my sim via O2 as my contract finished so now I'm on a one month contract but since then I can't get internet although phone shows 3G. Any ideas

Resolved! o2 contract rejected not happy

I was in debt with o2 and it got sold off to lowell - i paid it all but it is still coming up with a default on my credit file regardless of me paying it all off they said it could take up to 50 days. I applied a few weeks ago- and o2 accepted me and...

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