Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Speed Dial Settings

I've just transferred my sim card from a Samsung gsh j700i to Samsung gsh j700 and now find that I cannot program any speed dial buttons because they seem to be all reserved for 02 functions, and these cannot be changed or deleted. Help

Resolved! Can't top up with non-UK card

I've been trying to top up my account but when entering my card details I need to put in the post code of my card address. My card is registered to my Irish address so there is no post code. THere is no way of getting aaround this online or by phone ...

Resolved! upgrading

i have just over 2 months left on my contract, pay monthly. i was checking out an upgrade, to a galaxy note 3. £649.99 0r £489 over 24 months. with my tariff, it would be £27 pm, and then o2 want £20pm for the phone. making my bill £47pm. after a goo...

Another Belfast shambles

For two weeks I have had minimal or zero coverage in the area. Were. I work . Two days ago I was told this. Would be fixed . As I figured. This was more B.S. . Appalling and totally unacceptable. I will be looking to terminate.

Ofcom response to O2

It's not online yet, but Ofcom have released a statement saying O2 are not in breach of any regulations with respect to their most recent price increase. That'll surely annoy a few keyboard warriors. It's in the Mobile Today edition released on 7th F...

Resolved! Using old sim

I have just upgraded from iphone 4s to Sony Xperia which both use micro sims. Can I just put my old sim into the new phone?

Resolved! Merging Phone Accounts

I've just merged my Pay Monthly and Pay As You Go MY O2 accounts. When doing so, I provided a new security question and answer. Does this Q&A apply to all my phone numbers now? I think it does... I've changed my User Name: does this also apply to all...

Resolved! No Caller ID?

When my husband, from his iPhone, also on O2, calls me it says 'No caller ID'. Obviously he is in my contacts and I can see his name when me texts me, just not when he calls me. Any ideas?

Resolved! hand set broken, can I get help from o2 or samsung.

Hi my samsung s3 handset dropped on the floor , screengot damaged.the mobile is ringing but can, t pick up phone coz screen is completly gone.its just 10 months I bought this handset in 24 months contract from o2.i amcontactlessnow to call them.could...

Resolved! Disconnect and still receiving bills

I had a sim only deal and was coming to the end of 12 month contract when someone rang and asked me to refresh and take out a new contract which includes a phone. I agreed and purchased an iPhone and they agreed that I could disconnect sim only deal....

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