Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I'm so worried about my mobile phone bill because of exceeding data allowance, can anyone help me?

I have a 750MB data allowance per month. I received a text saying I was nearing my limit (I set my notification to 685MB) and then listened to some songs on YouTube on my phone on the way to university.I've just checked and it now stands at 795MB :(!...

Resolved! Airtime discount

I followed the instructions and got discount on my airtime bill. I paid £4 less. Looking at my bill history- O2 ONLY GAVE ME THE DISCOUNT OFF THE FIRST MONTH!!!! Annoyed and disappointed.

Problem texting UK number from abroad using iphone 5C

Just wondered if anyone can help. I am a pay monthly customer trying to use my phone overseas. I have a signal with another network and wifi and have been able to message my daughter in the UK (iphone to iphone) via imessage but I can't send a text t...

Resolved! Disconnected

Morning,I changed my bank account using the switching service and they informed O2 of my new details for the direct debit. It was setup on the 24th and my payment date is the 27th. O2 did not take any money on that date. Instead they disconnected me....

Resolved! Top Up with non-UK credit card

I live in US and all my credit cards are registered in US. Top-up requires a UK postcode for the card - which I obviously don't have. Is there an alternative way to top-up using my US cards?

Resolved! First Time Buyer > Awful Misleading Purchase & Poor Support!

I purchased an Apple iPhone 5 32GB White & Silver (Refurbished) variant on 03/03/2014 around 5.30pm (was advertised in stock). While I was ordering the phone I was on live chat support with the staff. The staff asked for my order number once payment ...

Resolved! Paying telephone cost off in advance

I had a passing thought today, whether it be possible to pay off the final cost of my handset through a credit card and still keep paying the remaining cost of my airtime tariff as normal. My reasoning is purely academical and this would suit me bett...

Resolved! Auto top-up shortcomings

Hi All, Just getting started with my 4G Pay Go Go Go SIM and wanted to have the account pretty much on auto pilot with an auto top-up covering both the £15 montly fee and to ensure there's always say at least £10 calling credit on the account.Turns o...

Voicemail Icon

I've had numerous calls from random recruitment agencies and they leave me voicemails when I don't answer their calls. I don't mind paying to listen to them and then I can decide if I want to delete or save them. The problem I am having is when I end...

Resolved! O2 refresh - changing handset only

I want to swap my iPhone 5c and get an iPhone 5s instead. I'm on O2 refresh and it says i can change phones whenever i want and keep my tariff which is what I want to do. How much will it cost me to keep everything but change to an iPhone 5s? I've ha...

O2

Forum Posts