Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 220760 Views
  • 2 replies
  • 2 kudos

Resolved! Tariffs

Hi I am currently on 900mins and unlimited texts and pay £36 per month. I won't be using the phone as much but when trying to change to a lower tariff it will only let me choose a higher one.my contract ends in October this year having signed for a 2...

Anonymous by Not applicable
  • 3188 Views
  • 8 replies
  • 0 kudos

Resolved! Cancelled my contract but still getting billed

Beginning of december when my contract was up for renewal it was a better option to cnacel with o2 and take out a new contract with new number and new phone with...o2. i cancelled beginning of dec and was told i would receive final bill. I told the l...

Anonymous by Not applicable
  • 3136 Views
  • 2 replies
  • 0 kudos

Resolved! Sony Xperia Tipo Dual mobile internet problem

Hello, Several hours ago i bought a Pay & Go text and web sim card. However, when i received the automated internet settings, i could not install them. Tried several times, but with no success. Then i contacted the online support and got email with i...

Anonymous by Not applicable
  • 4490 Views
  • 5 replies
  • 0 kudos

inrease 3.2% in feb

HI EVERYBODY !!!!!O2 T&C IN 5.3 "YOU CAN END THIS AGREEMENT WITHOUT HAVING TO PAY THE MONTHLY SUBSCRIPTION CHARGES UP TO THE END OF ANY MINIMUM PERIOD YOU HAVE LEFT , IF WE INCREASE RPI AT THE DATE WE NOTIFY YOU OF THE APPLICABLE PRICE INCREASE "THE ...

Anonymous by Not applicable
  • 2302 Views
  • 20 replies
  • 0 kudos

Resolved! O2 Online Age Verification Tool?

The online verification tool seems to be broken, it keeps returning me with this error message "We are unable to process your request at the moment, please try again later, alternatively dial the Shortcode 61018, or go to any O2 store". I don't have ...

Anonymous by Not applicable
  • 2050 Views
  • 2 replies
  • 0 kudos

Resolved! Addint Pay & Go phone to my MyO2 Account

Hi. I have a single MyO2 account which hosts two Pay Monthly phone accounts. When I log into MyO2, I can see and manager both phone numbers. I have now just bought a Pay & Go SIM for my son and would like to add this phone number to my MyO2 account. ...

Anonymous by Not applicable
  • 1566 Views
  • 3 replies
  • 0 kudos

Resolved! Can I cancel an internet order?

Hello all, Many apologies if this has been discussed elsewhere but I have had a quick gander and can't find anything. Anyways, I completed an internet order for a new Pay Monthly phone earlier today and now I don't think it's for me. Can I cancel it ...

Anonymous by Not applicable
  • 11704 Views
  • 8 replies
  • 0 kudos

Resolved! Change Tariff

I pay monthly, when I sign in and choose "contact us" there is an option to change tariff, which coincidentally it exactly what I want to do, hence why I clicked on it. when you click on it it asks me to log in again and no where is any option what s...

Anonymous by Not applicable
  • 2602 Views
  • 13 replies
  • 2 kudos

Resolved! Why can I no longer email O2 with a problem from their new website?

I've noticed due to the new layout I can no longer send emails to o2 with enquiries. I called them up to ask about it and each person I spoke to shrugged their shoulders and said they dont know where its gone. If O2 have decided to pull the plug on r...

Anonymous by Not applicable
  • 2640 Views
  • 22 replies
  • 0 kudos

Resolved! Re: How to cancel O2 contract?

I have a similar problem. I have a HTC One S which I am very happy with on contract until mid 2014. Call quality/reliability has never been great from my home address but recently its deteriorated to an unacceptable level - to say it is abysmal is an...

o2_coverage1.jpg
Anonymous by Not applicable
  • 1785 Views
  • 6 replies
  • 0 kudos