Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 keeps taking my money without my permission

I just got a new 02 pay as you go account and 02 keeps taking my money and "giving" me in return "data" that I neither want or need. How do I stop them doing this? How do I get my money back?

Resolved! Customer Service

info: at 19:42:30 Welcome to O2. Someone will be with you soon. info: at 19:42:32 You're through to 'XXXXX' Tom XXXXXXXXX at 19:42:40 Hi, XXXXX: at 19:42:46 Hello, it's XXXXXhere. I hope you're well. What can I do for you? Tom XXXXXXXXX: at 19:43:28 ...

Resolved! O2 Travel confusion

Hi, I'm a bit confused about o2 Travel - the website seems about as clear as mud and talks mostly about the £1.99 for 15MB of data a day and mentions the call charges as an afterthought. If I enmable o2 travel and I don't use any data, can I still re...

Resolved! How to get restriction code for Nokia 6131 phone

I have just picked up my phone to make a call and there is a message 'enter restriction code' I do not know this, can anyone tell me how to obtain this code. Thanks

Resolved! Web text

Hello,how can i use web text on O2? i tried to check on my account but couldn't find howtnx

Resolved! contract

is there any way I can check online when I first started my contract???

Resolved! Does calling 0300 numbers cost or come from inclusive minutes?

Just wondering if calling an 0300 number from my mobile will cost or come from my inclusive minutes?

Current O2 Network Issues.

On the site : 13/2/2014 17:00pmDue to power disruption caused by adverse weather conditions, we’re still experiencing an issue with parts of our service in the North West of the UK. This means some of our customers may have difficulty in making and r...

Resolved! Termination Quotation Via O2 Chat

So am thinking of leaving my contract early so went onto the live chat to ask how much it would be to terminate my contract. I get a figure of £60.56 + VAT to terminate. As with all correspondances i get this emailed to myself. I then ring the custom...

Resolved! Calling which phone numbers are charged?

Is there a list which shows which phone numbers are charged outside of my 300 minutes free calls on my Pay Monthly contract?

O2

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