Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! nokia 105

hello there can i retreive deleted text from cheap nokia 105 dose anybody know please xx

Spam call from "+0"

So today I got one of those recorded spam calls - think it was PPI, but didn't really listen. Normally they're either number withheld/unavailable or else a regular number comes up in the Caller ID (which is helpful so I add to my contacts as "SPAM"),...

issue with pay as you go 02 calling 02 pay monthly

Anyone having issues calling 02 to 02? My parents are on fav place on pay as you go on 02. and i am on pay monthly and yet they get charged to call .me

GiffGaff slammed, using a MVNO has its downfalls

MVNO's can promise you everything and at a cheap rate, but what do we really know about an MVNO?? well a MVNO is a Mobile Virtual Network operator that piggy backs off someone else i.e. Lebara uses Voda, tesco uses o2 etc. they buy a bundle of mins, ...

Ordered phone, no info on delivery etc

I ordered a phone from O2, I have an order number but no other details like when I can expect delivery, when I can expect it to be dispatched etc.How long should I expect to wait?All I have is "Thanks for placing your order.Your order number is: orde...

Credit Refund

I have just attempted to obtain a PAC code from O2 but have been told that the £20 Auto Top Up credit I have will not be refunded. I cannot see why that money will not be refunded O2 are just holding the money to cover any call charges or top up fee,...

Issues paying overdue credit agreement

Hi, Due to a bank error, my Credit agreement payment didn't go out on time, and as a result it's overdue. I got the text from o2 saying that all outgoing calls would be routed to their payment line. I've just tried calling this number manually to pay...

Resolved! Out of Warranty, but brand new phone!

I bought a Nokia Lumia 520 the end of last month, when it arrived the screen was chipped and didn't work. So I phoned up the O2 helpline which advices me to return the item which I did, I've been tracking the items progress and it has finally arrived...

Resolved! Charged for a call I didn't make

I recently found that I had no credit left on my phone - checked records and found that I had been charged for a 1 hour 33 minute call. Looking at the details found that the call was made to a number that had called me earlier that morning - it was a...

O2 Insurance

I have been paying £15 insurance fee to O2 Insurance for almost 3 years. Now my phone (iPhone 4s) is lost and I claimed new phone. They are asking me to pay £150 !!!!!Why ? Sounds not fair.I'm an O2 customer for 7 years, using the same number for 6 y...

O2

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