Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! DPD COLLECTION AND RETURN

HiI smashed my iphone screen and DPD came to collect it to take to O2 insurance for it to be fixed/replacedI was told I would be kept up to date on the progress of my phone. They gave me a tracking number and when I tracked my phone it says it had ar...

Resolved! Upgrading my contract

Hi there, I'm considering upgrading from my current contract. It expires on 15th November this year and I have the option of paying a little under £50 to upgrade now, including a 25% discount off the remaining contract. Does this mean that until 15th...

Resolved! My O2 Rewards

So what has happened to My O2 Rewards seems to have been down forages just keep getting a message it's not available come back later.

PAC codes and poor service

Phoned up yesterday to give my PAC code and to transfer my number over. The chap at the other end was very friendly and assured me that everything was in place for an approx 12 noon transfer and that my phone may be out of action for about an hour, I...

Resolved! Change Mobile Number ??

HelloWas just wondering I'm on a pay monthly contract and have been getting some bad calls all the time for the past month is there anyway I can get my number changed will O2 do that for me or not ???..Let me know guys please thank u

Change tariff

I want to advise me, how i can change my tariff

Resolved! Contract Cancel & PAC Code Question

My 24 month minimum term comes to an end on 25/6/2014 and I want to take up a better deal with another network. I understand after this date I will be on a 30 day rolling contract.My question is if I request and use a PAC Code during this 30 day peri...

Resolved! O2 masts query - No 3g or 4g - Manchester

I live in south Manchester (M22 4NU) area and suffering from really bad 3g and 4g Network.It is now mainly connecting to the EDGE network. (I have asked other o2 customers in the local area - and I am not alone) I have checked on the status page and ...

Resolved! Upgrade

Ok folksneed a weebit advice, can upgrade my phone for free as of tomorrow (20/6/2014), the options from O2 direct are quite pricey compared to other online services, how easy is it to keep my number if I go to a online shop and staying on O2. The On...

Resolved! 118118 call charges

Was in distress and ill telephoned 118 for number for local police station as live in country and it was closed. Without too much detail about my fit state of mind at time, I was sectioned under mental health act.The line was left open while police a...

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