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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237201 Views
  • 2 replies
  • 2 kudos

Resolved! o2 refresh broken mobile help

i upgraded to an iphone 4s september 2013 and still have to pay for it until august 2015. i currently still owe £165 on the mobile but the mobile is broke, it has been to be repaired but it cant be repaired as the wifi module on the logic board has b...

Anonymous by • Not applicable
  • 2893 Views
  • 13 replies
  • 0 kudos

Resolved! Free 4G bolt-on

Could somebody please explain what this actually means in more detail? Does it mean I am able access any 4G networks even on my 3G SIM? orDoes it just mean I should have local access to a 4G network providing I use a 4G SIM at the same as my current ...

anticpated by • Level 30: Meditator
  • 2140 Views
  • 6 replies
  • 0 kudos

Upgraded today, and now old sim not working

So I've upgraded online today, obviously still waiting for my new phone and sim to arrive, yet o2 in all their wisdom have deactivated my old sim now and I can't use anything on my phone without wifi. Any history of this o2???? I want answers!!

Anonymous by • Not applicable
  • 4108 Views
  • 18 replies
  • 0 kudos

Resolved! checking usage

Hi I recently joined 02 pay as you go from another network and I register online to check my account.. how do I see what numbers I called or texts and how long I was on call and how much it cost.. my ols network has it on my account online but cannot...

Anonymous by • Not applicable
  • 1513 Views
  • 2 replies
  • 0 kudos

Resolved! What calls are free/not free?

I am on a sim only pay monthly tariff which includes unlimited calls and unlimited texts. Can you please tell me/give me the link for information on what numbers are free and what are charged as I can't seem to find it. The calls that I thought were ...

gemz4the1 by • Level 23: Casual Specs
  • 12447 Views
  • 9 replies
  • 1 kudos

Resolved! New pay monthly (17-Oct) *not* on Refresh tariff

I recently joined o2 on a £38, 2-year pay monthly contract, which started on 17-Oct.Before buying the phone (through www.mobiles.co.uk) I saw on the o2 site that "all new pay monthly contacts" would be on refresh tariffs. However it appears this is n...

Anonymous by • Not applicable
  • 2678 Views
  • 10 replies
  • 0 kudos

Resolved! 12 month contracts

Do O2 still do 12 month contracts? I had a gd deal going from pay as u go to pay montly 18 months ago is there any current deals? Also can u limit the spend on a pay montly account?

Anonymous by • Not applicable
  • 1780 Views
  • 2 replies
  • 0 kudos

Resolved! Charges

Could someone tell me if I dial a number beginning with 0344, is this included in my monthly tariff or will I be charged extra, and if so how much per minute?

Resolved! iPhone 6 order

I paid £49,99 to O2 on 26th September, it's now 21st October and I haven't seen my new iPhone. Can ANYONE tell me when I can expect it, and how O2 can justify taking money up front with the only communication being two text messages informing me of t...

Anonymous by • Not applicable
  • 2035 Views
  • 10 replies
  • 0 kudos
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