Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Will I have lost phone features if I go from iPhone 6 to HTC then back 2 months later?

Hi there, if I was to upgrade from an iPhone 6 to HTC M9 then some what later down the line I sell the HTC and I then go back to iPhone, will i still get the same functionality or will I lose some things as Im on an HTC contract? Or is it just the sa...

Resolved! O2 refresh - no new phone?

My O2 refresh iPhone 5c is paid off in sept. Do I need to get a new phone. If i don't can I stay on the same tarif I am currently on? Just asking because all the new tariffs are double the price of my current one. Thank you in advance. If I do have t...

Resolved! unlatching

Why are O2 taking over three weeks to unlatch my phone? Has anyone else having the same problem?

Resolved! Final bill

Hi guys just had my final bill in from O2 and they owe me £22.08 I've filled in the form can anyone tell me does this usually go smoothly thank you

Resolved! New sim cards

I've had a Sony Xperia J on contract for 12 months. No probs until a couple of weeks ago when I could not get the network.Phoned help and a new sim was deliverd 2 days later. Inserted sim, nothing happening with the phone. Ok the next step is to take...

Resolved! nhs discount

hi, recently joined o2 on a pay monthly contract. kindly assist in getting my nhs discount

Resolved! billing date

goodmorning all this is my second month of my contract and signal service price is great but the only problem is they take payment on the 30th and i really need it to be the 7th every month due to pay going in. would it be possible to change and how ...

Resolved! Pay monthly tariff

I have a pay monthly sim only, this gets me unlimited calls and texts and 1gb of data for £21.. Received an email from O2 saying they have looked at my data usage and they have a better offer for me for an extra £5 a month they will give me 2gb of da...

area dependent 4G tethering bandwidth

I have a 4G monthly 500MB data contract, a Nokia Lumia 635 and a MS Surface 2 tablet. at home in Haslemere I was able to tether 2 PCs and the tablet to my phone for several hours recently when the home broadband failed. Brilliant! When on holiday las...

New payg sim, Big bundle but can i change to Big talker before top up?

Hello, i just got a new sim for taking on holiday for me, i chose the big bundle £10 when i ordered the sim but now i think i'd much prefer the Big Talker,....would i be able to change this over before i top up the sim?Any help is appreciated, thanks...

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