Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 348162 Views
  • 2 replies
  • 2 kudos

Resolved! pay & go costs

Where can I find the costs for pay and go. I do not want a monthly bundle. I have £10 credit on my phone and want to know what calls costs are, text costs and data costs. Nowhere can I find this info on the website only bundle charges thanks

Anonymous by Not applicable
  • 3494 Views
  • 15 replies
  • 0 kudos

Resolved! charged twice

I topped up £10 for the first time and my credit card statement shows I got charged twice. Once by MIP*02 UK TOP UP and then again on the same day by O2 PREPAY TOP-UP.Anyone know what's going on. I've tried the live chat but get disconnected every ti...

Anonymous by Not applicable
  • 2907 Views
  • 5 replies
  • 0 kudos

Resolved! Changing details

I originally took out the contact out with my boyfriend in his name, now I have taken it out in mine but the details on 'my O2' are still in his name. How do I change this?

Anonymous by Not applicable
  • 2697 Views
  • 9 replies
  • 0 kudos

Resolved! o2 4G setup wizard not working?

I've recently changed my tariff over to a 4G based one, my new SIM card arrived yesterday and its all activated and working in my iphone 5. However the o2 setup wizard appears to keep crashing preventing me from ensuring that I have 4G setup on my ph...

Anonymous by Not applicable
  • 2093 Views
  • 4 replies
  • 0 kudos

Resolved! Bought an extra 3GB for my allowance

Dear Sir/Madam, I have 5GB of internet per month but just upgraded to have an additional 3GB per month. I was just wondering will the extra 3GB be added to my data starting from today or my next bill date?Regards Lewis

Anonymous by Not applicable
  • 1546 Views
  • 3 replies
  • 0 kudos

Resolved! Visual Voicemail iPhone 5s?

Just joined o2, everything works fine, 3G/4G etc, but cannot get Visual Voicemail to work, apn/vv settings look correct (see below) any ideas? Thanks.

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Anonymous by Not applicable
  • 3187 Views
  • 8 replies
  • 0 kudos

Resolved! O2travel

I have iPhone 6 and o2travel activatedWhen I arrive in Amsterdam tomor will I need to turn roaming on ? Does it do things automatically? Help plz

Anonymous by Not applicable
  • 2367 Views
  • 12 replies
  • 0 kudos

Resolved! calls barred

How am I supposed to call o2 and pay my bill when my calls are barred

Anonymous by Not applicable
  • 10772 Views
  • 8 replies
  • 0 kudos

Resolved! Hit hard times

Hello, im currently on o2 refresh 20gb. Ive just heard my employer will be cutting my hours, so il no longer be able to afford the airtime part of the tarrif. Ild like to lower the airtime so il be able to afford it more. Ive spoke to online chat a f...

Resolved! mms

dlaczego nie moge odbierac i wysylac mms?

Anonymous by Not applicable
  • 4260 Views
  • 7 replies
  • 0 kudos