Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253991 Views
  • 2 replies
  • 2 kudos

Unlatching Code - Deliberate Delay?

Please see the email below, detailing the unlatching code request and the date it was submitted. After being told that despite this confirmation, the unlatching request was "lost" I have been told that it could take up to a further 7 working days. As...

Anonymous by Not applicable
  • 6166 Views
  • 26 replies
  • 0 kudos

Resolved! My Monthly Bill

I'm having a bit of trouble understanding my monthly bill. It says my tarriff bill, my device plan, and latest airtime bill but doesn't give me a total amount that i am paying - am i paying all three of these? if so where is the airtime bill coming f...

Anonymous by Not applicable
  • 3051 Views
  • 10 replies
  • 0 kudos

Resolved! utter despair

decide to renew phone now have 5 contract been customer many many yrs in process offered tablet blocked as have 2 many phones on contract no response both recent upgraes are within reject period so clear dont want regular long term customers just wai...

Anonymous by Not applicable
  • 3287 Views
  • 24 replies
  • 0 kudos

Resolved! Upgrading early

Im due for an upgrade in May next year. I have recently taken work away from home and my 100min of inclusive calls for £14 pm was now not enough. I was thinking of upgrading early in Jan, fee was around £78. In the interim I changed onto an unlimited...

Anonymous by Not applicable
  • 1470 Views
  • 3 replies
  • 0 kudos

Resolved! Monthly tarrif question

Hi was hoping you could give me an explanation why my monthly tarrif charge is always different varying from 10 to 25 pounds plz

Anonymous by Not applicable
  • 4833 Views
  • 19 replies
  • 0 kudos

Resolved! Upgrade

im due an upgrade today and was thinking off an iPhone. If I do home delivery is it easy to set up? Other phones on offer seem a lot more per month than what I'm currently paying!

Anonymous by Not applicable
  • 2763 Views
  • 16 replies
  • 0 kudos

Resolved! proof of purchase

I wish to insure my phone and it is beyond the 28 day window that O2 give so I am having to get it through other means, it ls stated in the terms and conditions that should I need to make a claim I need proof of purchase. I've looked and I cannot see...

Anonymous by Not applicable
  • 8876 Views
  • 6 replies
  • 0 kudos