Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hit hard times

Hello, im currently on o2 refresh 20gb. Ive just heard my employer will be cutting my hours, so il no longer be able to afford the airtime part of the tarrif. Ild like to lower the airtime so il be able to afford it more. Ive spoke to online chat a f...

Resolved! mms

dlaczego nie moge odbierac i wysylac mms?

Resolved! No data in Paris with O2 APN

I got the O2 sim specifically to use in Europe. I am on the O2INT tariff. My settings are:APN: payandgo.o2.co.ukPROXY: 193.113.200.195PORT: 8080Username: payandgoPASSWORD: passwordMMSC: http://mmsc.mms.o2.co.uk:8002MMS proxy: 193.113.200.195MMS port:...

Resolved! No signal in rural location with O2

I just purchased a new phone and o2 pay monthly sim, no signal at all, when I chated with the help desk they told me the signal in my area was fine, actually the guy said its all right in your area? How can it be alright if I am not getting a signal....

Switching to SIM only from contract

I have just switched at the end of my 2 year contract onto SIM only, keeping my old device as it is fine.Has anyone done this? My last monthly payment went out just a few days ago - will I get a refund for some of that payment or will the SIM only pa...

Resolved! Calls from Ireland

HII have a standard Tarraf unlimited texts, calls, 4G etc.If I receive calls from a Mobie or Landline in Ireland to my Mobile here in the UK will I incur charges for receiving the call and if I called the other way what would I be charged.Cheers

Resolved! Are you credit checked again after paying off device cost and upgrading

Hi I took out o2 refresh 3 weeks ago but I don't like the phone and it's too late to send back under the 14 days. My first bill has come out by direct debit, can I pay off the cost of the device (£345) and then upgrade to iphone 6, but on a more expe...

Resolved! SONY XPERIA Z1 COMPACT WON'T TURN ON

Hi, my Z1 won't turn on. Even though it says its fully charged. When i try and switch it on sometimes it vibrates, sometimes it doesnt. Can anyone tell me whats up? Stu

Resolved! Cannot upgrade from Dubai....HELP!!!!

I am in Dubai, and trying to upgrade my refresh plan. A new phone and a new tarrif.I have tried phoning O2, getting a link from them and then trying to pay the upfront cost. I have tried 4 different cards on 4 seperate occassions, and each time it wi...

when o2 network gets taken over by 3

I have kept with O2 for the last 15 years (actually now Tesco but same coverage so I don't care) as the coverage is pretty reliable where I work. I'm excited by the prospect of being taken over by 3 because they seem to be the only provider with a de...

O2

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