Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New Mobile - Free calls allowance

Your Help please? I have a new MB and have transferred all from old MB to the new. Have been told that I ned to top up to retain free calls mes8, but the account shows differently. What should I do? The tarrif needs to be sorted as all I want to do i...

Resolved! Blackberry Sim Only Tariff not for Q10?

I've been looking at the sim only tarifffs but the blackberry one says its not for the q10. I asked on live chat why it wasn't but didn't get a real answer but just asked if I wanted to choose o2 refresh which I didn't. The chat was then ended when I...

Resolved! Big bundles

Hi all. Does anybody know how to opt out of a pay as you go big bundle? My sim came with it and I just want a standard pay as you go sim. Thank you

Data Bloody Roaming!

Greetings to one'n'all, Just a word of warning to you all with regards to data roaming. My wife and I (both loyal 02 customers) have just returned from a road trip to France & Germany. We took the car ferry from Portsmouth to LeHavre and both had dat...

Resolved! Discount for students

Hi, I have just upgraded my O2 phone a new one which will be arriving tomorrow. I have just realised that there is a student discount available that I have just found out about: http://www.o2.co.uk/studentofferI am a full time student so can I still ...

Resolved! Can I get NHS discount if i already had a contract for a year?

I work for the NHS and have heard you can get 30% off your phone bill. But ive already had my contract for a year. Am i still entitled to this?

Resolved! MSISDN code 36

I've moved from pay monthly to pay & go today & can't view the 02 App to keep an eye on my usage/bill. Message tells me 'failed to get user id, possibly due to unlinking of MSISDN (code 36). How can I remedy this?

Resolved! Premium Charges

I noticed I have been charged for a premium number.It says the charges are to a John.M.The only John M on my phone is an o2 number.The name is John McDowell.Why does it on my O2 allow u to access the so called premium number to see exactly who the jo...

Reporting of signal Mast issues, poor reception - maybe even reports back from O2

Well, this may get a good response or simply fall on deaf ears at O2 but worth a hsot in the dark. Something that was mentioned in an email I sent to a certain forum user on here a short while ago regarding ideas/suggestions for our forum got me thin...

to make and recieve voice calls

Hi,I am getting slowly familiar with the Binatone SM300. With the help of O2 chat line reached the point when I make a call to it or from it, a voice come up instructing to press numbers when I press say 1 it then goes of into instructing to press an...

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