Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! iPhone 6 order

I paid £49,99 to O2 on 26th September, it's now 21st October and I haven't seen my new iPhone. Can ANYONE tell me when I can expect it, and how O2 can justify taking money up front with the only communication being two text messages informing me of t...

stopping marketing texts from O2

One of the things i REALLY hate is marleting texts so I asked O2 a long time ago to remove me from their marketing lists. For several years i got no marketing texts until recently. I contacted 2220 and asked yet again to be removed from their spam li...

Talk me into staying with O2

I have been with O2 contracts for a long time. I am due another upgrade within days, looking around though others like GiffGaff and other pay monthly deals look better than the overall cost of a refresh contract. What are the advantages that I will b...

Resolved! Registering a pay as you go sim to existing pay monthly my O2

Hi guysI recently bought my daughter a pay as you go sim so she can use while she's away at uni.I did not register the sim and would like to know how I can add that into my existing my O2 account which is a pay monthly account. Is this possible? and ...

Resolved! Moto X 2014

Hi does anybody have any info when/if this device is coming to o2? People on live chat not very helpful, they don't seem to even be aware a new moto x has been released!

Resolved! hello friends

I need some thing really very important, i travel outside UK with my new 02 sim never used before.Right now since i cant make or receive calls with it i tried activating whats app application with the mobile number on my phone but to no avail...Its r...

Resolved! Detaching a number from My O2

My daughter’s mobile number is registered on my O2 account; I guess this is a legacy from when I obtained the SIM card for her some years ago. Anyway, she now is independent and wants to create her own O2 account to manage her device/number.How can I...

Resolved! SMS Charges

I use Apple iPhone and am on O2 Text & Web tariff (am deaf so I don't make calls). Since I started using iPhone, I've noticed that every time I send a SMS less than 160 characters and 1 emoticon, I get charged twice. This only happens with emoticons ...

Rewards for pay monthly?

I received a text from O2 yesterday saying that my rewards have been calculated at £2.50 up to now. I am a little confused - is this an error due to me previously being on PAYG because I thought that Pay Monthly didn't do rewards?

Resolved! Lost phone and sim

I'm in china and unable to make calls to 02. how do i cancel my sim card?

O2

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