Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Calling my daughters UK mobile while she is abroad

My daughter is currently flying to Corfu. She wants me to call her (UK registered) mobile when she lands.I called O2 and was told that this call will cost me £1 a minute, is this correct?

Resolved! moving abroad

in september i move abroad for work. i had 9 month left on my 2 year contract, Today i paid off my device plan and moved on to the Simplicity Unlimited 30D 1GB contract. my first question is, now im on the 30 day contract is my previous 2 year contra...

Resolved! Calling abroad on pay monthly

Hi, recently I signed a 24 month contract with O2 for Samsung Galaxy S5 for around £36/month. I'm quite happy with the tarfiff, but as I often make international calls, my latest bill is more than £80. Well, I can't say I wasn't expecting it, but I'd...

Resolved! cancel contract

had enough crap, cant wait any longer want to finish my contract early.........how do i go about ending it

Resolved! Increase Tariff

Hi guys, Was looking at increasing my contract data allowance from 1GB to 2GB a month today, so i went onto the my account and went to increase tariff, seen a one with 2GB and was about to continue when it says 24 month contract next to it... I'm cur...

Resolved! Why is the o2 website so bad ..Now it has even closed down. Is this normal

7 times i'ie tried today bet the website seems to have shut down. (helpful) not

Resolved! O2 £10 bundle query

Hello, I bought a new phone from my local O2 shop recently. First class service by the way. It is pay as you go and I opted for the £10 bundle 500MB data250 minutes1000 texts4G readythere was also some credit transferred from the old 02 phone.About 1...

Abroad and phone won't recieve texts

I am currently in China and whilst I received my "welcome to china" roaming text and my phone appears to be sending text messages it will not receive any text messages (have had some test ones sent). Any ideas why this is?Have a dual sim card phone s...

Resolved! No mobile data

I have recently changed from a pay any go account to pay monthly and when I recieved my new sim card and installed it when I go to use data a message appears saying no Internet connection you are not subscribed to a mobile data network. Data was incl...

Resolved! Cancellation

Hi All I am leaving O2 and have been advised by O2 Agents by phone that I can cancel my contract by phone, without any penalty. My last contract payment is 25 April and the contract ends on 25th May. O2 have issued a PAC code (yesterday) which I can ...

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