Solved: O2 Refresh Council 30% Discount

Anonymous · ‎20-07-2013

Just joined O2 on refresh and was told to go to open to get my 30% local authority council discount. Can't get the open page to recognise the name of my council. South Lanarkshire Council. Help!

Anonymous · ‎20-07-2013

Hi,

Im not using the Refresh facility but if someone does not come along to provide an answer then maybe contacting 02 on 202 from your mobile may resolve your issue.

View solution in original post

Anonymous · ‎20-07-2013

Hi,

Im not using the Refresh facility but if someone does not come along to provide an answer then maybe contacting 02 on 202 from your mobile may resolve your issue.

Anonymous · ‎22-12-2015

How do I claim my discount thanks

Anonymous · ‎22-12-2015

How do I claim my fife council discount

jonsie · ‎22-12-2015

All you need to know here....

https://o2open.co.uk/O2Open/servlets/ShowFAQ

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-12-2015

Guide here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
To claim you need to show your id in store.
You used to be able to text it in but not sure if it still works - details on link if it does still work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-12-2015

From recent posts it seems texting isn't an option now, it can only be done instore?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-12-2015

Yeah, I think you're right now since the changes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-12-2015

I spoke to an advisor on the live chat tonight who advised me to text the details and I'd hear back within 48 hours.

MI5 · ‎22-12-2015

Let us know if it works or not....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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O2 Refresh Council 30% Discount

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