Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232328 Views
  • 2 replies
  • 2 kudos

Resolved! 0800 numbers

Why can I not call 0800 numbers from my pay monthly phone? I am told to remove the first 0 and try again.I have now found I have been charged £5.40 for three phone calls to a free phone number which doesn't even come out of my minutes.This is ridicul...

Anonymous by Not applicable
  • 8700 Views
  • 14 replies
  • 0 kudos

Resolved! Multiple recipient texts

I seem to be charges for picture messaging if I send text to more than one person or use emojis...ended up with extra £4 on my bill

Anonymous by Not applicable
  • 961 Views
  • 2 replies
  • 0 kudos

Resolved! just bought sim card today

what the hell???? took me all day to try and top up as kept saying whoops there is problem we are sorting it took them from five till half nine then finally get to top up and activate sim get confirmation email saying done and topped up go to use it ...

Anonymous by Not applicable
  • 1938 Views
  • 7 replies
  • 0 kudos

Resolved! Top up without a bundle

i just brought a pay as you go phone and the first month had a bundle I now need to top up again how do I just top up no bundle

Anonymous by Not applicable
  • 5195 Views
  • 4 replies
  • 0 kudos

o2 Sim Only

Ok so here is a question. In the o2 shop, you can purchase a sim only contract with o2. On the picture attached you will see there is a reference to 4g coverage and it clearly states: Depending on your device and location, you may be able to get 4g b...

Screenshot_2015-03-14-20-43-35.png
Anonymous by Not applicable
  • 3111 Views
  • 8 replies
  • 0 kudos

Resolved! contract end

How can I find out when my contract finishes?

Anonymous by Not applicable
  • 1666 Views
  • 4 replies
  • 0 kudos

Resolved! Detail list of question of asked on security check . operate a calltime balance by dialing *#10#

I could do with help in a big way.I have mentioned in the past request for help regarding two mobiles I have.Had another go making contact with liveperson call. Nearly hit the jack pot but as usual they ask one question to many, with not able to give...

Anonymous by Not applicable
  • 2433 Views
  • 6 replies
  • 0 kudos

Resolved! Big bundles

Gee, it took all day to sort out that I wanted to stop the pay monthly go I can go to pay as you go via chat. Anyway I got the big bungle pay as you go in post and I just wanted to know if you top up £10 will they actully take that £10 away and not s...

Anonymous by Not applicable
  • 3356 Views
  • 17 replies
  • 0 kudos

Resolved! Calls to Landlines in Russia

I have just heard from 02 that it is no longer possible to call a landline in Russia using 02. 02 has ended its contract with the Russian landline companies. 02 still promotes the fact that its customers can make (cheaper) calls to Russian landline n...

Anonymous by Not applicable
  • 3260 Views
  • 24 replies
  • 0 kudos

renew contract

I was conntacted by 02 to renew my contract and got lower price but what they did nt say was that it was early and would adad what was left on to the new contract which I was not told about so they gauranteed extra money I used to like 02 but Im not ...

Anonymous by Not applicable
  • 1788 Views
  • 9 replies
  • 0 kudos