Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Why am I getting cutoff when I call 02 (5 times today and wasted over 2 hours holding)

I have been calling from 3:00pm today to 5:27pm (on hold now). I have been cut off twice before getting to talk to a real person and twice whilst talking. I am only trying to place an order and find out about how shared Tariff works. HELP

Resolved! Simswap help

I did a simswap to transfer my pay as you go number onto my new pay monthly sim. After 24hours after the confirmation text i went to live chat to ask if there was a problem. The helper said they had created a query and it would be fixed within 4 hour...

Resolved! How do i get a PAC number?

I'm leaving O2 and want a PAC code how do i get one?

Resolved! Data Allowance!

Why doesn't my data allowance roll over from each month ? I pay for it. So what you O2 takes back of unused data each month, I think O2 owes me ?

Resolved! PAYG Data sim

I bought a 12Gb data sim to use with mi-fi in Cyprus (Europe) but did not work. Does anybody why?

Resolved! Disgusting! stay away from 02

i have contacted trading standards because 02 took £1600 out my account and wont refund! here is a copy of the case with Trading Standards, Dear O2 complaint review serviceI am writing to you to raise an issue about:Mobile (Pay Monthly)The issue that...

Resolved! Does the O2 bundle include ringing 0345 numbers?

I have the 02 bundle. Does the bundle include ringing 0345 numbers or will there be a separate charge incurred? Thanks in advance for your reply.

Resolved! Ifitness

In my bill I have £22 added on saying I purchased ifitness I have no idea what this is

Resolved! Stolen phone :(

I recently had my phone stolen after topping up my o2 balance. Is there any way to be refunded the total of my remaining balance, or even have it transferred to a new sim?

Resolved! What does the "Time" column mean for data?

Can anyone tell me what the values in the "Time" column mean for data please? The section is actually headed "GPRS Calls".I'm looking at my son's pay monthly O2 bill and there is any entry (in GPRS Calls) for every day and on around half of the days ...

O2

Forum Posts