Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! It's 2015... why can't I tether on PAYG?

I recently ported over from EE due to a lack of signal where I live. A couple of days ago my carrier settings updated, and since then the option to create a personal hotspot has disappeared. Why is this?C'mon people, it's 2015. I pay for the service ...

Resolved! Overseas Travel

I spent 6 days in Italy, and this is the result: Summary of chargesCost of your tariff and monthly extrasTariff charges£15.42Monthly extras£0.00Sub total£15.42Extra charges and purchasesMinutes£0.83Messages£2.00Data£0.00Charges when abroad£79.43Premi...

Resolved! deposit

hi can anyone tell me how much you wait to receive your deposit money back ? because i have 6 days and yet i didnt received

Phone Not Working - O2 say nothing wrong

Contacted O2 on Thursday afternoon to have my number transferred to a new pay monthly SIM. Since around 6 PM the phone has not worked - when trying to make calls I get a message saying "Not registered on Network" and when anyone trys calling me they ...

Resolved! Deposit for Contract

I applied for an iPhone 6 and got accepted but they asked for a £100 deposit, I left the page on Internet open and went to the bank to pay in the £100 for deposit, got back and screen said server error please try again. So I did it again and then ask...

Resolved! Cancelled contract within 14 days

i cancelled my contract within 14 days.. however i received a bill for £40.64. Then i received a disconnected bill of £8.24 in the disconnected bill it says.. My tariffs - O2 Unlimited 24M 3GB : 05 Sep 15 - 01 Oct 15-27.00 Total before VAT-27.00VAT-5...

Resolved! swap sim cards

Hi all, Currently i am a pay monthly customer and recently my phone was broken. That has my pay monthly sim card in. Yesterday i purchased a cheap smartphone from o2 and it came with a payg o2 sim card. Is their anyway to swap the sim cards. I dont h...

Resolved! Where has my credit gone ?

Last night I topped my Galaxy samsung IIImini and made 2 land line calls lasting a total of 1 minute 35 seconds. Today I have 5 pence credit left- nothing else- ie internet has been used either, and as it is pay & go I cannot call customer service be...

Resolved! Overcharged!!!

I have been over charged for my phone bill for my iphone 5c this month. My bill is usually 28 pounds per month. I was shocked to recieve a text message telling me that my phone bill, due to come out on the 19th of september is 113 pounds. I almost di...

Resolved! MMS when roaming

Hi I am on Pay & Go with O2 Travel, and will be in Europe soon, wanting to send MMS (picture messages) to Australia, but not needing data use when there. The web site says the MMS will cost 25p each, but will I also be charged £1.99 per day for data ...

O2

Forum Posts