Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 277829 Views
  • 2 replies
  • 2 kudos

Resolved! Considering Moving Provider

How do I contact someone electronically when the Chat's are busy? My broadband provider PlusNet is offering me a better "data allowance" option on their Mobile Network for 50p more than I am paying o2 and I am thinking of going for it, but just need ...

Anonymous by Not applicable
  • 1297 Views
  • 3 replies
  • 0 kudos

Malicious inhumane treatment resulting in ruin!

I was charged 4a new contract sim which I cancelled within 14 days. Upon ringing I was assured this would be taken care of but whilst in hospital with a seriously ill son, an amount CLOSE 2 but not identical 2 the erroneous charge was CREDITED into m...

Anonymous by Not applicable
  • 1145 Views
  • 2 replies
  • 0 kudos

Poor o2 service

Joined o2 last friday so far service has been diabolical

Anonymous by Not applicable
  • 1158 Views
  • 3 replies
  • 0 kudos

Switching from a SIM only contract to Pay monthly

HiI've already raised the issue with the complaints team so not expecting much else, but has anyone else switched from a SIM only to a pay monthly contract and then ended up having to pay disconnect/early termination penalties?The error appears to be...

Anonymous by Not applicable
  • 1950 Views
  • 7 replies
  • 0 kudos

Unable to access my device details

Hi guys, Since I've had my replacement iPhone, the my device details section of MyO2 is showing as unavailable I've had CS reset my account on their advice but it's made no difference, and I got cutoff before I accessed and found this. So, the questi...

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gindygoo by Level 25: Hard Hitter
  • 5113 Views
  • 27 replies
  • 0 kudos

Resolved! O2 to O2 calls

Calls from O2 to O2Are these calls free.

GMon by Level 1: Joiner
  • 2410 Views
  • 5 replies
  • 0 kudos

Resolved! PAC Code

How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I reque...

Anonymous by Not applicable
  • 1414 Views
  • 1 replies
  • 0 kudos

Resolved! O2 yearly upgrade programme

Anyone know if you have to take the iPhone box in with you, when you trade in your old iPhone? Ty!

Anonymous by Not applicable
  • 2240 Views
  • 5 replies
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Resolved! O2 Employee Perk 25% discount

Hi I have recently refreshed my O2 contract on 26th Oct and want to know how to apply the employee perk of 25% through working for Natwest/RBS group

Anonymous by Not applicable
  • 5829 Views
  • 18 replies
  • 0 kudos

Resolved! DO NOT RENEW MY CONTRACT

I gave up waiting on 202 for an adviser after 12 minutes ! Please do NOT renew my contract beyond 5th January. Please supply a PACK Number so that I can retain [removed] George Brown

Anonymous by Not applicable
  • 1717 Views
  • 3 replies
  • 0 kudos