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Boostbox

Anonymous
Not applicable

Hi,

 

I see I can purchase an O2 Boostbox from various places. Do I need to be on an O2 business account to be able to use it ??

 

Thanks

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adamtemp64
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business user or authorised consumer but o2 have to set it up for you in your location

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MI5
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I can never figure out why these go on sale outside of o2 as they are pretty useless without network approval and setup.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Just a query here...Are these boostboxes still illegal to use without network approval?

Veritas Numquam Perit

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MI5
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You can't use the O2 ones without approval from O2 as they have to whitelist the phone numbers to enable them to connect.
All other dodgy "boost boxes" sold on ebay etc are very definitely illegal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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Strange as (as far as I know) my personal number has not been provided but I can connect to the work one...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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adamtemp64
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Depending on the instalation @gmarkj o2 can make the box open to all numbers but the base station has to be in a known location so o2 can remotley control it (turn off etc) so has to be on a static ip address etc changing to another location on a non static ip address or ip range  would prevent the box even connecting to the o2 network (from memory)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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@Cleoriff wrote:

Just a query here...Are these boostboxes still illegal to use without network approval?


https://www.ofcom.org.uk/phones-telecoms-and-internet/coverage/mobile-repeaters confirms the current legal position

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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madasaf1sh
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@adamtemp64 that is correct, when provided to enterprise customers, the customer registers the external IP (Internet facing) of the box, which is then on the ACL at o2. Any change to the IP address has to agreed by o2. 

 

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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