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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237481 Views
  • 2 replies
  • 2 kudos

Resolved! Invalid sim

My father in law bought a refurbed iPhone 5c from o2 and it has been wiring fine for 9 months then today it says invalid sim why and how do we fix it for him? Any help would be great

Anonymous by • Not applicable
  • 3819 Views
  • 4 replies
  • 0 kudos

Resolved! How do I know if my order has been accepted?

Hi, I placed an order a few hours a go for a Lumia 650 on £17 pm tariff and I have had a load of different emails through from o2; order confirmation, log in username for the site,T&C's etc and one stating my order is in progress. Does that mean I ha...

Anonymous by • Not applicable
  • 3876 Views
  • 4 replies
  • 0 kudos

Resolved! 18 + access

Why when I am over 18 & you have all my details on my contract do I need to visit your store with my id to be able to view 18+ websites.Just because I visit your store to prove my age, wont gaurentee that someone underage isnt using my phone ... so i...

Anonymous by • Not applicable
  • 3618 Views
  • 5 replies
  • 0 kudos

Resolved! porting number

hi all i wonder if you can help. I have ported my number across from Vodafone and this happened today. Strangely, whilst texts and call from contacts etcs are coming thorugh to the new o2 phone when i send a test text message from my work blackberry,...

Anonymous by • Not applicable
  • 1355 Views
  • 2 replies
  • 0 kudos

Resolved! Safari mobile scammers!! Soc man

Read lots of reports on here and I tok have been charged £30 this weekend for clicking on a site by mistake. Only clicked on a couple of questions to then receive a text saying that I was going to be charged £30!! O2 currently investigating ...how do...

Anonymous by • Not applicable
  • 19569 Views
  • 38 replies
  • 0 kudos

Resolved! Top up bought £15

I bought topup £15 it shows I have £5 left 10£ used for bolt I never choose this option. How can I go back to ordinary sim option use credits when I need it only.

Anonymous by • Not applicable
  • 1113 Views
  • 2 replies
  • 0 kudos

Resolved! Why is 4g not available while in Spain

Why is it that I can't get 4g while roaming in Spain? I'm here with a mate and he is on Vodafone back in the U.K. he has got constant 4g. I've not seen it once, we pay £1.99 a day, l believe one of the more expensive roaming charges, so why is it O2 ...

Anonymous by • Not applicable
  • 7164 Views
  • 11 replies
  • 0 kudos

Resolved! Travel to USA and New Zealand

What is the best way to stay connected at the best possible rates in New York and New Zealand please

Anonymous by • Not applicable
  • 1655 Views
  • 3 replies
  • 0 kudos
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