Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim activation

Hi! I have a new O2 sim but need to do a first top up to activate. I am living out of uk and when I try to recharge sim with credit card they ask me billing address and house name... How can I do?Thanks

Resolved! Roaming

I am going to domican republic soon and what to use my phone as I would here in .uk

Contract details

Hi. I can't find when my contract started on My02? Anyone advise please.

Resolved! 4G page - https://www.o2.co.uk/4g/setup/error/500

Keep getting the same error when I try the 4G setup assistant on your website. Enter SMS code, chose phone, get error. (tried different browsers and machines multiple times over the last two days). I have an existing contract, received an updated SIM...

Resolved! Help needed O2 pay monthly.

So on the date of 18 of June I went to a O2 stores to get a SIM deal only and I got 6gb for 15£ all good then two days later on the date of 20 I seen a new offer for 18£ for 12GB of data so I went into the shop and upgraded to the new plan.All good m...

Resolved! Help with my bill! this month our bill has gone up

We use our phones very rarely and this month our bill has gone up from £19 to £29. We have hardly used our quotas and it would make sense to convert to pay and go. Please advise how we go about doing that. Thank you

Resolved! terminate my contract

Hi My contract is due to run out at the end of this month. I wish to terminate the contract then. Could you please send my PAC code.ThanksSrou

Resolved! How much monthly data do I actually get?

Hello. I recently changed tariff (2 year contract) and believed I was going to receive 6GB worth of data each month. Having checked my allowances on MyO2 I see that I have two data allowances listed:3GB Data allowane (expires 11 August 2017 (monthly)...

Resolved! sim card 4/5 years old

hi ive had an o2 sim card for around 4/5 years but ive never been able to purchase stuff by sms like extra internet or your bank holiday deals ive tried several time but to no success can anyone suggest a fix ?

Resolved! Pin2

Hi the default pin2 is 5555 and pin 1 is oooo

O2

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