Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ive been charged o2 travel even though I was not using it!!!

Hi I was surprised to see my bill for the previous month, as I was charged again!!! For O2 travel, although I was not using it!!! First it happened in the summer, when I had mobile data switched off and I was trying to send a message and was not even...

Disconnected contract bill

I had my contract disconnected for not paying a bill which i did not have the money for at the time (which o2 was aware of). It ended up with a debt collecter righting me a letter for a payment of £439.04 which had to be paid in full with only 4 days...

Resolved! Top up

Hi does anyone know how I can top up with voucher? 4444 seems to be down

Resolved! Bali/Indonesia

Hi, going to Bali from UK soon, won't be using texts or calls, solely internet - Best ideas to keep the costs down anyone? 4.99 a day for roaming is skyhigh for just some net usage in my opinion, thanks

Resolved! Pac code

Hi there, can anyone help me. Can you get a pac code online instead of calling? I have tried looking but no joy

Resolved! disconnected Bill

DEar Sir/Madam What is a diconnected bill?

Resolved! Payment showing as processing

I made a payment to my account on Thursday but it is still showing as processing and I keep getting texts telling me my payment is overdue. I contacted my credit card company but they say they have authorised the payment but O2 haven't requested it p...

Resolved! Disconnection

I was late paying my bill December and January as I was in hospital having my baby. The December bill was 2 days late and they completely disconnected me barring incoming calls as well I paid my bill beginning of January and all was ok, at the end of...

Resolved! Upgrade

whats the best deal you can give me on the iphone 7 plus?

Resolved! Contract cancellation

Hi I was wondering if I was able to cancel my contract. My phone got water damaged yesterday and so no longer works. I looked on my o2 account and it says I don't have anything left to pay on my contract.Thanks

O2

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