Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Why am I getting cutoff when I call 02 (5 times today and wasted over 2 hours holding)

I have been calling from 3:00pm today to 5:27pm (on hold now). I have been cut off twice before getting to talk to a real person and twice whilst talking. I am only trying to place an order and find out about how shared Tariff works. HELP

Resolved! Simswap help

I did a simswap to transfer my pay as you go number onto my new pay monthly sim. After 24hours after the confirmation text i went to live chat to ask if there was a problem. The helper said they had created a query and it would be fixed within 4 hour...

Resolved! How do i get a PAC number?

I'm leaving O2 and want a PAC code how do i get one?

Resolved! Data Allowance!

Why doesn't my data allowance roll over from each month ? I pay for it. So what you O2 takes back of unused data each month, I think O2 owes me ?

Resolved! Disgusting! stay away from 02

i have contacted trading standards because 02 took £1600 out my account and wont refund! here is a copy of the case with Trading Standards, Dear O2 complaint review serviceI am writing to you to raise an issue about:Mobile (Pay Monthly)The issue that...

Resolved! Does the O2 bundle include ringing 0345 numbers?

I have the 02 bundle. Does the bundle include ringing 0345 numbers or will there be a separate charge incurred? Thanks in advance for your reply.

Resolved! Ifitness

In my bill I have £22 added on saying I purchased ifitness I have no idea what this is

Resolved! What does the "Time" column mean for data?

Can anyone tell me what the values in the "Time" column mean for data please? The section is actually headed "GPRS Calls".I'm looking at my son's pay monthly O2 bill and there is any entry (in GPRS Calls) for every day and on around half of the days ...

Resolved! O2 data running out extremely quickly

Hi, I have a 5GB of data a month iPhone 7 contract which runs out on my phone within a week of it being reloaded in the month, I have also topped up with an additional 8GB this month and that's gone within a week too...the way I see it, I work at hom...

Resolved! paying a bill from overseas

I recently cancelled my contract with o2 after a number of years being a customer. They seem to think I cancelled my direct debit to them early and are after my final payment. I've been trying to find a way of contacting them - no email, disconnected...

O2

Forum Posts