Stolen/lost phone and SIM

[lUCAC]

hI

I HAVE MY PHONE LOST/STOLEN.

i have already blocked the phone through another provider ( it is a ONEPLUS2 2 sims).

How can i block the SIm currently in use and having a repacementkeeping the same number?

thank you for your help.

[jonsie · Accepted solution]

All the help you need here... 

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/td-p/...

[MI5]

The one plus 2 only has one imei number so both slots will be blocked already.
Just call o2 customer service for a replacement SIM card
http://www.o2.co.uk/contactus

[jonsie]

Just be aware that once you receive the new sim, you will have to call to get your account unblocked.

They won't send an active sim through the postal sim for obvious reasons. 

[Marjo]

Hello @lUCAC welcome to the forum! Sorry to hear that your phone got lost. 😞 Please let us know how you're getting on and if the above advice was of help to you.