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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 394650 Views
  • 2 replies
  • 2 kudos

Returning an upgrade help

I recently upgraded my o2 contract (late last week) and I was on a 'free early upgrade' plan if I moved to o2 refresh (original contract was from carphone warehouse). I upgraded online on o2.co.uk and chose to pick the phone up from my local store us...

Anonymous by • Not applicable
  • 6770 Views
  • 15 replies
  • 0 kudos

Resolved! Upfront fee

Hi can someone tell me if I have to pay a upfront fee if I'm upgrading please.

Anonymous by • Not applicable
  • 2625 Views
  • 9 replies
  • 0 kudos

Upgrade

I am due an upgrade according to my contract conditions, however, due to a late payment on my account (we had fraudulent activity on our bank account) o2 systems have automatically reset my upgrade date until December. During the month of my late pay...

Anonymous by • Not applicable
  • 1288 Views
  • 2 replies
  • 0 kudos

Resolved! Changing bundle - pay as you go

Hello,I use pay as you go sim and I had 1 gb bundle. I change it for 20GB. If I top up my phone automatically will I get 20 gb? Because I got a message that tariff will be started at september. I don't want to wait that long time for it.

Anonymous by • Not applicable
  • 5996 Views
  • 2 replies
  • 0 kudos

Resolved! logging into another account

My cousin recently lost her phone and i have been trying to log into her account on my laptop But it keeps taking me back to my own account, how do i log into hers (i have her sign in details)

Anonymous by • Not applicable
  • 1626 Views
  • 4 replies
  • 0 kudos

Foreign Call charged to my account but I didn't make the call. Anybody else had this happen plz?

Hi, just had my monthly bill in and there is a call to Gibraltar on it that I did not make. Nobody else can access my phone, I have no connection to Gibraltar and no such number exists in call history. I know exactly where I was and what I was doing ...

Anonymous by • Not applicable
  • 7021 Views
  • 34 replies
  • 0 kudos

Resolved! iPad

Why can't I add my iPad into my O2? I can get information for my phone on there but not my iPad. I can't seem to find any evidence of a contract even though I know it isn't up for renewal until November.

Anonymous by • Not applicable
  • 1208 Views
  • 4 replies
  • 0 kudos
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