Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250194 Views
  • 2 replies
  • 2 kudos

Phone Bill

Hi there, I am able to claim my phone bill back from my company as I use my personal phone for business rather than having a seperate phone which saves them money. The issue is that the phone bills online only have the air time amount on there and no...

Anonymous by Not applicable
  • 1102 Views
  • 2 replies
  • 0 kudos

Visual voicemail not working (error 1035)

Hi everyoneI'm having a problem with visual voicemail and wondered if anyone could help as I've called o2 several times and the issue isn't resolved.I moved from payg to contract in March, and had a galaxy s7.My phone stopped charging, so I moved ove...

Anonymous by Not applicable
  • 5482 Views
  • 5 replies
  • 0 kudos

Resolved! Balance didn't go down

It's very strange that after making a few charged calls these days my balance didnt go down, remaining the same...Btw im on o2 pay&go

Moving number to O2 from Vodafone

I have 4 new O2 SIM only accounts (1 added to my existing account, and the other 3 will be merged later), and 4 PAC codes from Vodafone. I entered the details (one at a time for all four) on the Number porting request page on Friday (before 5:30pm) a...

Anonymous by Not applicable
  • 1241 Views
  • 2 replies
  • 0 kudos

Resolved! Name change

Would like to update my account to my married name...spend the last 20 minutes on the phone to the call centre to receive an SMS link which didn't work....help?

Anonymous by Not applicable
  • 1781 Views
  • 5 replies
  • 0 kudos

Resolved! Cancel account

I want to cancel my account with you, but cannot se how or where to do that.

Anonymous by Not applicable
  • 1314 Views
  • 4 replies
  • 0 kudos

Resolved! EU roaming changes?

Hi, has anyone heard of an announcement from 02 when they they will be stopping roaming costs in the EU? The papers have been full of the news of networks having to stop roaming charges "starting from June 2017", but I can't find anything on the O2 w...

Anonymous by Not applicable
  • 4427 Views
  • 20 replies
  • 0 kudos