Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 02 deactivated my payg sim as i moved to a no signal area. how do i reactivate it and keep my number

june 2016 i moved to a no signal house due to needing help in day to day living, i am disabled and cant leave the house except via ambulance. i'm in a wheelchair, and unfortunately there are two flights of steps leading uphill to the carpark near the...

Resolved! can I use my Kindle using my 02 tarif

am i able to use my 02 tarif to use on my kindle when out & about?

why do i pay airtime?

why do i pay airtime and wat is it i am pay as go

Resolved! Calling Europe from abroad - does it have to cost this much?

I am hoping that someone has a solution to the cost of calling abroad (mainly Europe) from my iPhone on O2 UK? This month I have made only two calls - a one minute call to France and a two minute call to Germany (both landlines) - and it has charged ...

Resolved! Freephone numbers

****** site

Resolved! Notifications

Why doesn`t 02 send a text warning customers on Pay Monthly that they are getting near their limit on minutes used, so they will not be landed with a big bill unexpectedly.

Resolved! Credit check to refresh handset?

Long story short I smashed my phone and my insurance company can't repair it so have offered a cash settlement figure. I'm on a refresh contract and wondering if I pay the remainder of my device plan off would I be able to upgrade the handset without...

Resolved! Unlocking Code

I have recently taken out a new Pay Monthly contract so my previous handset is now spare. It is currently locked to O2, so can I get the unlock code free of charge as I am a Pay Monthly customer?

Resolved! Unlocking Handset Issues

Hi there, has anyone had much experience of trying to unlock their handset with O2? I have been trying to get mine unlocked for the best part of 2 weeks now. I've been on with the team 6 or 7 times and each time I'm told I'll receive the code within ...

Resolved! Video Call Charges - Facebook Messenger/WhatsApp

HiI used to use Skype to video call UK to Australia. I want to use Facebook Messenger and WhatsApp to do this.Am I correct in saying that if I am using WiFi the video calls are free?If I drop out of WiFi data will be used. If I use data will it be ta...

O2

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