Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 328695 Views
  • 2 replies
  • 2 kudos

Resolved! New tariff

I have just signed up to a new tariff pay monthly the offer was £16 monthly but is showing on my 02 as £20 per month ?

SuzieG by Level 1: Joiner
  • 1131 Views
  • 3 replies
  • 0 kudos

Resolved! Allowance Balance

how can I get a text with allowance balances left on my account? 

optomism by Level 1: Joiner
  • 3920 Views
  • 12 replies
  • 0 kudos

Resolved! Can't use my O2 sim in another phone?

Hi, I currently have an iPhone 6S plus which i got about 18 months ago. I've started a new job this month and have been given a company phone which is a Galaxy S8 - I've been wanting to switch back to Android when my contract is up anyway, and after ...

Resolved! Reusing credit on another sim

I've got £9.95 on a old sim with my old phone which i'm not going to use anymore. I'm still with O2 with my other phone etc but would I be able to transfer that credit to my sim which i'll be using from now on.

Lexi1 by Level 1: Joiner
  • 1124 Views
  • 3 replies
  • 0 kudos

Resolved! Ifitness

Hi, I have been charged thrice on my bill for an app known as ifitness. Which I can assure you I haven't purchased. Can you please look into it. Thanks

Hafsa by Level 1: Joiner
  • 1787 Views
  • 3 replies
  • 0 kudos

Resolved! random £305.72 o2 bill they are attributing to data usage?

Hi, I have woken up to see o2 has billed me for £305.72. When i contacted o2 via live chat, they explained the it was data usage. My bill is usually £22.80 a month. I said that they always cap my data so how could i have went over. They went on to ex...

Cacks1995 by Level 1: Joiner
  • 4077 Views
  • 17 replies
  • 0 kudos

Downgrading Tariff

Why can't we downgrade our tariff? Surely this is unfair to lock your customers in? It's unethical!! If this is the case I'm leaving O2

Anonymous by Not applicable
  • 13043 Views
  • 18 replies
  • 0 kudos

Resolved! Transfer of account

I've got an existing contract in my name, which is paid for by myself, but it's my daughter who uses the phone. She'd like to take over the account as the contract is up for a refresh soon, and pay the bills herself. Can anyone explain the way to go ...

GavC1 by Level 1: Joiner
  • 1003 Views
  • 2 replies
  • 0 kudos