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Proof of purchase

rjm4591
Level 1: Joiner
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I've just upgraded my phone to a Sony Xperia XZ2.  Part of the deal is a free set of headphones but I need to provide a proof of purchase plus IMEI.  I have the IMEI but have no clue where to get a proof of purchase.

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jonsie
Level 94: Supreme
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It will be in My O2 under recent purchases and you should have received proof of purchase via email when ordering the phone. Failing that you need to call customer service on 202.

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Bambino
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@rjm4591 Check your MyO2 account. How did you pay for the upgrade?

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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It will be in My O2 under recent purchases and you should have received proof of purchase via email when ordering the phone. Failing that you need to call customer service on 202.

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EmilieT
Former Staff
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Hi @rjm4591, that's a great phone you got, how do you like it?

 

Did you find your proof of purchase with the advice from @Bambino and @jonsie above? Let us know if you need further help smiling

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