Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Adjustments

I have been charged "adjustments" on my latest bill what is this?

Resolved! No Limit Games - charged without my consent

I received a text saying I have subscribed to No limit games (I haven't to my knowledge) and am being charged £2.99/wk. Spoke to O2 who confirmed I am being charged and they say they can't stop this I have to send a text to unsubscribe (even though I...

Resolved! My bill

I closed this account on 13th of July and have not recieved the final bill. Could you please send a copy please? Thanks. Xiuzhi

Resolved! PAYG Topups.

I was lured by a text offering £15 extra credit if I topped up by £15, I usually topup by £10, but I really dont understand how the 'virtual' credit works, I already get free texts and web as part of my topup?

Resolved! Activating a PAC code to leave

Hi. I have already received a PAC code and I am intending to use it to cancel my contract with O2. However, whilst I have read some posts here and I have chatted online with an advisor, I am still a little unclear about the most cost effective way of...

Resolved! O2 Direct or CPW?

Hi all, I'm due an upgrade and want to get the Galaxy S7. There's a good deal on CPW and I've managed to get a little money off from O2 direct, but not enough to match CPW. Plus, CPW have it in white, which is what I want. Does anyone know if O2 will...

Resolved! business plan unlimited calls/texts

Hi i just took out contract with o2 business plan of unlimited calls and texts and 1 gb data and i asked the salesman if there is a fair usage policy on unlimited calls and texts and he said no but data there is. Is this correct? What is your experie...

Resolved! O2 prepay wap mms

Anyone else on payg just got a text from 2030 number saying "we are about to send you settings so you can use O2 prepay WAP and Prepay mms. Please save and activate them if asked"? Then followed by a settings cog thingy popping up (which I haven't ye...

Resolved! Tracking a order

I have ordered my new phone and it says that it is being processed but on the my o2 that I haven't purchased anything, why is this ????

Resolved! Sim swap

Hello All I have a sim that o2 has sent me because I have just changed my contact that i do not need. Can I use it for my mother who needs a new sim but is on a PAYG contract. Can I do sim swap? Are PAYG and Pay Monthly sims the same???? Cheers

O2

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