Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Default in my credit report due to ?late /unpaid o2 bill in 2012

Hi; I have a got a plea for the o2 team to kindly look at my previous account as defaulted in 2012 due to late o2 bill payment. My phone was lost, I believe, and someone else was using this phone, unfortunately.I have only noticed recently that my cr...

Resolved! Lanzarote

Hi every1, I’m going to Lazatote for a few weeks, does any1 know if my unlimited mins/text and 20 gig of data can be used the same as at home, or will I be charged a arm n a leg. Ty in advance

Resolved! ‭0330 303 5325‬ Scam number

Had a call from this number claiming to be o2 went down n with his sale of a new tablet on contract with o2 which I was all up for doing. He then couldn’t change my flat number on the system and asked if that was a big issue for me? I went along with...

Resolved! Cancelled primary contract but still have joint contract

Hi I cancelled my contract and have paid it off but I have my daughters contract still with o2 which was linked to my contract. How do I now access her account online. When I type her mobile number in it says it is not a valid uk mobile number but th...

Resolved! i am looking to increase tariff mid contract to increase data

would doing this change my contract end date

Resolved! Number keeping.

Ok. So I've found a great deal on a resellers website. I already have a monthly rolling contract with o2 so easy to cancel. What I need to know is how easy is it to keep my number if I get a new phone and contract with a reseller. Staying with O2.Tha...

Resolved! Debt appears in credit history

I have recently looked at my credit report and have discovered that the only default relates to £10 outstanding since 2012. I was unaware of this and was stunned that this single issue has markedly affected my credit score. I want to get the debt pai...

Resolved! Can not get a monthly sim deal!!!

Daughter went into O2 shopToday to get the £20 pay monthly sim only deal, had all ID and has good credit. On computer when adding her details, the rep kept saying computer was not recognising her driving license number?? After lots of confusion they ...

Resolved! Pay as you go account. Should I not be able to see where my money has gone?

Have just checked my balance which shows it is empty which I strongly doubt. Should I not get a break down as to where my £30 went?

Resolved! Made big mistake with roaming abroad

Hi everyoneI have been abroad past 3 days and had roaming on as misread the cost of £7.2 per MB and have used approx 700MB.So looking at a bill in the thousands £I really need to know who I can speak to as I really can't afford this, for an honest mi...

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