Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPhone broken charger

So my charger has a crack in, and doesn’t work anymore I took it to o2 who said go to Apple , they didn’t replace it. Who’s responsible?

Resolved! How do I get help from O2

I've sent messages to o2 , know one has got back to either me or my wife as we have no network signal in our home for the last 4 days , when out its fine, it's not our devices as we have a signal else where . Just would like some truthful answer from...

Resolved! Lost coverage for 2 days and counting

My wife and myself have been on a new contract for 2 weeks we have lost 4 days full coverage between us. Her phone started working again the other day but I lost coverage on Friday 28th at 2:30pm. I've checked the service status and it says there is ...

Huawei Personal info email

Could someone walk me through setting up a **Personal info** email account of a Huawei p20 pro? Thanks

Resolved! Wapstar

Wapstar has charged me £4.50 this is a scam i had txt sayin thank you im subsribed to wapstar witch ive never heard off and it then said ill be charged £4.50pw it needs 2 stop ive sent message sayin STOP but it still charged me It looks like you land...

Resolved! Delivery

I ordered a new phone on pay monthly yesterday and chose free standard delivery. Delivery was suppose to be today between 8am-10pm. Been waiting all day for an email to say it has been dispatched so I can track my order but I’ve received nothing and ...

Resolved! Perks at Work (o2 Open)

I work for Interserve and they have a Interserve Perks at Work website offering discounts and other stuff. I've noticed they offer 25% off o2 Airtime Plans. On Perks website it say's "O2 are offering employees 25% off their Airtime Plans with O2 Open...

Resolved! Weird internet when abroad

HelloI’m currently in the US. My phones been fine but over the last few days it’s refused to let me send iMessages or WhatsApp’s or emails unless connected to WiFi. It’s been fine for internet usage like safari and Facebook etc... anyone have any ide...

Resolved! HANDSET UPGRADE NOT DELIVERED - MISSING?

Hello, I placed my order for handset upgrade on 21st September and was told that I would receive a text when I would be able to collect my phone. The estimated date of delivery would be 25th September. On 22nd September (my bill date) I received a me...

Help, they fraud me on my direct debit

Hi, I m a Italian guy, that thanks to his landlord in London him Did a little please to me for opening a phone contract of iPhone 7, under his name.. with my bank account oF LLOYDS. So I’m paying still the bills.. but him after 12 months and now I m ...

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