Solved: Do I need to tell O2 I am going to America

Travelling · ‎06-09-2019

Do I need to inform O2 we are travelling to America and what is the best bolt on?

MI5 · ‎06-09-2019

It's best to have the O2 travel bolt on. But check your MyO2 to see if it's already enabled.

https://www.o2.co.uk/shop/international/using-phone-abroad

It's also wise to call customer service to check your account allows international roaming.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎06-09-2019

@Travelling

It's best to have the O2 travel bolt on. But check your MyO2 to see if it's already enabled.

https://www.o2.co.uk/shop/international/using-phone-abroad

It's also wise to call customer service to check your account allows international roaming.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-09-2019

Don't expect great data speeds as it's diabolically throttled by O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎06-09-2019

If your phones are unlocked you would be better off getting a 3 PAYG sim or even a local sim from AT&T ot T Mobile. when you get to the US.

You will have no problems then.

If you choose to go with O2, I hope you are staying where there is plenty of free Wifi @Travelling

Veritas Numquam Perit

jonsie · ‎06-09-2019

O2 really don't do the USA well at all, O2 Travel or Travel Inclusive is wasted money and time.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎10-09-2019

Good morning @Travelling, and welcome to the community

I hope you found the information above useful, but please do let us know if you have any other questions Whereabouts in the US are you heading, if you don't mind me asking?

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