on 10-09-2019 12:57
Solved! Go to Solution.
10-09-2019 13:12 - edited 10-09-2019 13:14
10-09-2019 13:12 - edited 10-09-2019 13:14
Credit for what? We have no access to your account, so you need to call customer services Guide: How to find help & contact O2
Edited to add, if its a discount then take a look at this guide https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
Veritas Numquam Perit
10-09-2019 13:12 - edited 10-09-2019 13:14
10-09-2019 13:12 - edited 10-09-2019 13:14
Credit for what? We have no access to your account, so you need to call customer services Guide: How to find help & contact O2
Edited to add, if its a discount then take a look at this guide https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
Veritas Numquam Perit
on 10-09-2019 13:16
on 10-09-2019 13:16
This will normally appear on your next bill but you really need to chase this up with customer service preferably by calling rather than using live text.