Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Trying to set up Visual Voicemail and being given conflicting information

I wonder if anyone could help I'm on Sim only, when I bought the sim online, I ticked that it would be used in an iphone. I've got my iphone and data is working, I've checked all the apn settings by searching help articles on o2 and on o2 community b...

Resolved! my children

Getting my children contracts that I will pay for?

Resolved! New Contract

I have just ordered a Honor Lite 10 on contract and it appears to have been accepted - I've received all the email documents etc. My question is I am not in for delivery this week so have asked for it to be delivered on Monday - will it be dispatched...

Resolved! End of contract

Hi, my contract has now ended, will o2 unlock my phone for free?

Resolved! Poor upgrade offers for loyal customer!!!

How is it that I've been offered an O2 contract through a third party company that is only a 24 month term, for over £10 less a month and twice the amount of data?! I do not understand it, I've been a loyal customer with O2 and feel like we should be...

Resolved! Changing Payment Due Date

Okay, so I have recently taken out a refresh contract with O2 meaning my airtime and device payments are seperate, when setting up my contract i was given a first payment date of 17th now this doesnt suit me as i dont get paid until 27th and i was ad...

Resolved! Can't pay using Revolut?

HiI've tried 2 times to pay my bill using my Revolut card. I am pretty sure that i've typed all my card details correctly, both of the times.I have received an email from O2 saying "Unfortunately, your bank or credit card company has not authorised t...

Resolved! Using phone while on the far east

Anyone know how i can minimise my data and phone cost while out in Thailand for two weeks apart from getting wifi,i use it a lot for pokemon hunting as well lol

Fraudulence texts

Hiya I just got a text message from some mobile number saying there couldn't send my bill out could I please check my info so please be careful I don't think it's from O2 I'm wait to chat with them over itThe text saysO2:We were unable to process you...

Rcs messaging

I've just recently got a Huawei p30 pro and have a problem with the rcs messaging app. When I got the phone it came with a temporary number, I then ported the number I wanted to use. The problem I have is when I send a chat message with rcs its sendi...

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