Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21832 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 205658 Views
  • 2 replies
  • 2 kudos

sim problem?????????

I've had a new phone (upgrade)and sim delivered last week, after registering etc. it worked ok for two days, now the "Phone part" doesn't work. ie. internet / WiFi ok but phoning out or in won't work.Due to the lockdown I am unable to contact Dixon C...

hotairRay by Level 1: Joiner
  • 565 Views
  • 6 replies
  • 0 kudos

I think I have a scam text

i have received a text from 02 tellingh that my bank can process my payment to os with a link to go to i think that this is a scram please confirm len hancock [Edit: topic title clarified]

scram by Level 1: Joiner
  • 482 Views
  • 1 replies
  • 0 kudos

I bought O2 Travel how to cancel it

I bought O2 Travel for Turkey on 30 MarchBecause of corono I have to make callsIt is activeBut it says per dayI didn’t used all my allowance, I need urgent helpCan I still use is it per day no clear information [Edit: topic title clarified]

Travel by Level 1: Joiner
  • 1340 Views
  • 3 replies
  • 0 kudos

Merged calls

Hi,I have a S10 (personal) and a A50 (works phone) that will not allow me to merge calls - I can call one number, add a second but thenit will not let me merge them into one call?My wife has an Iphone on O2 network and her's works perfectly - I'm gue...

Parsnips by Level 1: Joiner
  • 478 Views
  • 3 replies
  • 0 kudos

Network new sim

Hi,I got an upgrade today with a new sim. However I have no network on my new sim and noticed my old sims network was also not working before I received my new phone. Is this a network issue or a sim issue?

Jk1 by Level 1: Joiner
  • 1005 Views
  • 3 replies
  • 0 kudos

cancel upgrade

Hi my contract ends 22 April and i dont want to continue with O2, would my contract end, or would it continue running taking payments Please advice

MoMo1 by Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos

Phone

All my bills are paid on my phone yet for some reason my phone has been blocked for 2 week now and I can’t contact them this is really frustrating. What do I do?

Joe01 by Level 1: Joiner
  • 868 Views
  • 3 replies
  • 0 kudos