Payment taken out of bank but my bill still showing outstanding amounts

[Annoyed99]

My monthly bills have been paid in full on 27 March, however when checking myo2 it was showing that two amounts had not been made and a request for a further £96+ has been made and a block put on my calls, not able to get through to an advisor for three days, anyone know what I can do 

[MI5]

All we can suggest is that you keep trying unfortunately.