on 17-09-2024 19:21
When I log into My O2 i am unable to get any upgrade options as it says there is an outstanding balance on my account. There is not, my billing shows all payments were received and when I click the link it shows me it takes me a page showing a balance of zero.
How can I look at my switch up options with this error on my account?
on 17-09-2024 19:23
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: Introducing O2 Switch Up. Swap phones whenever you want!
Guide: Upgrading Your O2 Phone
Guide: How to find help & contact O2