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CPW Samsung buds offer honoured by O2?

Vinny
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will O2 honour the offer from car phone warehouse i got last week to receive galaxy buds in a few weeks time? Or will I have to cancel my contract (7 days in).
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MI5
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@Vinny 

Samsung will accept the order details page from the "my orders" section of your account, just press on the order number to open the order details page.

You can press print order details at the bottom and then save as a PDF instead of printing and upload the PDF or a screen shot should do as well

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Vinny 

It's a Samsung pre order offer, so as long as you pre ordered in the time frame you will be OK. https://www.samsung.com/uk/galaxys-preorder/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Vinny
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Thank you, I didn't think about that. Any idea how to get proof of purchase from a phone call to cpw on March 8th? No web chat and I only have until April 8th to send it in.
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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Vinny 

Samsung will accept the order details page from the "my orders" section of your account, just press on the order number to open the order details page.

You can press print order details at the bottom and then save as a PDF instead of printing and upload the PDF or a screen shot should do as well

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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